Conflict Management and Trust Relationships in Organizations

  • 7,241

    Total downloads

  • 46k

    Total views and downloads

Submit your idea

You will be redirected to our submission process.

Submit your manuscript summarySubmit your manuscript

About this Research Topic

Submission closed

Background

Conflict management research recognizes that conflicts are part of organizational dynamics. Conflicts are not necessarily destructive, and a constructive way of conflict management is possible if a joint problem-solving approach is stimulated in organizational settings. The role of cooperation in organizational life, particularly in conflict management, is now well-established. One important antecedent, as well as consequence of cooperation in organizations, is mutual trust. However, few studies have empirically examined the dynamic relations between cooperative behaviors, trust relationships, and conflict management outcomes. Therefore, the aim of this Research Topic is to promote research on constructive conflict management and trust in organizational life.

Constructive conflict management in this article collection is built on the assumption of recognition of the different interests of the parties involved and negotiations to meet acceptable solutions for the parties. This assumption arises from the grounded theory that employers and employees, team members, organizational members, and customers are essentially and positively dependent on each other, despite also potentially conflicting interests. Trust is an essential factor to build intra-organizational relations and cooperation and it has positive outcomes at an interpersonal, team, and organizational levels. At the same time, trust is a vulnerable component of any relationship, easy to break yet difficult to repair. A successful cooperative conflict resolution outcome requires a maximum of gathering and exchange of information between parties in order to help identify interests, problems and areas of mutual concerns, searching for alternative solutions, assessing their implications, and achieving openness about preferences to select optimal solutions. Trust gives parties the confidence to be open with each other knowing that the shared information will not be used against them.

Managers, supervisors, employees, employee representatives, among others, are expected to accept conflicts as part of the organizational dynamics and deal with them constructively. However, negative consequences of using destructive or competitive conflict management strategies are well-known in the form of financial and reputation losses, strikes including strong violence, interpersonal harassment, suicides, and so on. The seriousness of these consequences leads to the stimulation of research, evidence-based interventions, and training of practitioners on issues of trust, cooperation and conflict management at the interpersonal, team, and organizational levels.

We invite papers that might focus on a wide range of substantive organizational issues on conflict management in relation to trust in the business world, as well as in educational and health care institutions. Possible themes/research questions could be (not limited to):
• Trust and managing conflicts
• Building and repairing trust in conflict management
• Building a collaborative conflict management culture
• Trust and the role of the psychological contract in conflict management
• Conflict management and trust in industrial relations at an organizational level
• Promoting integrative negotiation agreements in different organizational settings
• Interventions for building trust in conflict management
• How to negotiate under conditions of low trust

We welcome conceptual, evidence-based interventions, and empirical papers. Qualitative and quantitative methods, as well as innovative methods, are endorsed.

Keywords: conflict, negotiation, trust, cooperation, organizations

Important note: All contributions to this Research Topic must be within the scope of the section and journal to which they are submitted, as defined in their mission statements. Frontiers reserves the right to guide an out-of-scope manuscript to a more suitable section or journal at any stage of peer review.

Topic editors

Frequently asked questions

  • Frontiers' Research Topics are collaborative hubs built around an emerging theme.Defined, managed, and led by renowned researchers, they bring communities together around a shared area of interest to stimulate collaboration and innovation.

    Unlike section journals, which serve established specialty communities, Research Topics are pioneer hubs, responding to the evolving scientific landscape and catering to new communities.

  • The goal of Frontiers' publishing program is to empower research communities to actively steer the course of scientific publishing. Our program was implemented as a three-part unit with fixed field journals, flexible specialty sections, and dynamically emerging Research Topics, connecting communities of different sizes and maturity.

    Research Topics originate from the scientific community. Many of our Research Topics are suggested by existing editorial board members who have identified critical challenges or areas of interest in their field.

  • As an editor, Research Topics will help you build your journal, as well as your community, around emerging, cutting-edge research. As research trailblazers, Research Topics attract high-quality submissions from leading experts all over the world.

    A thriving Research Topic can potentially evolve into a new specialty section if there is sustained interest and a growing community around it.

  • Each Research Topic must be approved by the specialty chief editor, and it falls under the editorial oversight of our editorial boards, supported by our in-house research integrity team. The same standards and rigorous peer review processes apply to articles published as part of a Research Topic as for any other article we publish.

    In 2023, 80% of the Research Topics we published were edited or co-edited by our editorial board members, who are already familiar with their journal's scope, ethos, and publishing model. All other topics are guest edited by leaders in their field, each vetted and formally approved by the specialty chief editor.

  • Publishing your article within a Research Topic with other related articles increases its discoverability and visibility, which can lead to more views, downloads, and citations. Research Topics grow dynamically as more published articles are added, causing frequent revisiting, and further visibility.

    As Research Topics are multidisciplinary, they are cross-listed in several fields and section journals – increasing your reach even more and giving you the chance to expand your network and collaborate with researchers in different fields, all focusing on expanding knowledge around the same important topic.

    Our larger Research Topics are also converted into ebooks and receive social media promotion from our digital marketing team.

     

  • Frontiers offers multiple article types, but it will depend on the field and section journals in which the Research Topic will be featured. The available article types for a Research Topic will appear in the drop-down menu during the submission process.

    Check available article types here 

  • Yes, we would love to hear your ideas for a topic. Most of our Research Topics are community-led and suggested by researchers in the field. Our in-house editorial team will contact you to talk about your idea and whether you’d like to edit the topic. If you’re an early-stage researcher, we will offer you the opportunity to coordinate your topic, with the support of a senior researcher as the topic editor. 

    Suggest your topic here 

  • A team of guest editors (called topic editors) lead their Research Topic. This editorial team oversees the entire process, from the initial topic proposal to calls for participation, the peer review, and final publications.

    The team may also include topic coordinators, who help the topic editors send calls for participation, liaise with topic editors on abstracts, and support contributing authors. In some cases, they can also be assigned as reviewers.

  • As a topic editor (TE), you will take the lead on all editorial decisions for the Research Topic, starting with defining its scope. This allows you to curate research around a topic that interests you, bring together different perspectives from leading researchers across different fields and shape the future of your field. 

     

    You will choose your team of co-editors, curate a list of potential authors, send calls for participation and oversee the peer review process, accepting or recommending rejection for each manuscript submitted.

  • As a topic editor, you're supported at every stage by our in-house team. You will be assigned a single point of contact to help you on both editorial and technical matters. Your topic is managed through our user-friendly online platform, and the peer review process is supported by our industry-first AI review assistant (AIRA).

  • If you’re an early-stage researcher, we will offer you the opportunity to coordinate your topic, with the support of a senior researcher as the topic editor. This provides you with valuable editorial experience, improving your ability to critically evaluate research articles and enhancing your understanding of the quality standards and requirements for scientific publishing, as well as the opportunity to discover new research in your field, and expand your professional network.

  • Yes, certificates can be issued on request. We are happy to provide a certificate for your contribution to editing a successful Research Topic.

  • Research Topics thrive on collaboration and their multi-disciplinary approach around emerging, cutting-edge themes, attract leading researchers from all over the world.

  • As a topic editor, you can set the timeline for your Research Topic, and we will work with you at your pace. Typically, Research Topics are online and open for submissions within a few weeks and remain open for participation for 6 – 12 months. Individual articles within a Research Topic are published as soon as they are ready.

    Find out more about our Research Topics

  • Our fee support program ensures that all articles that pass peer review, including those published in Research Topics, can benefit from open access – regardless of the author's field or funding situation.

    Authors and institutions with insufficient funding can apply for a discount on their publishing fees. A fee support application form is available on our website.

  • In line with our mission to promote healthy lives on a healthy planet, we do not provide printed materials. All our articles and ebooks are available under a CC-BY license, so you can share and print copies.

     

Participating Journals

Impact

  • 46kTopic views
  • 35kArticle views
  • 7,241Article downloads
View impact