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ORIGINAL RESEARCH article
Front. Public Health
Sec. Public Health Education and Promotion
Volume 13 - 2025 | doi: 10.3389/fpubh.2025.1533390
This article is part of the Research Topic Inclusive Health Communication: Strategies for Equitable Information Dissemination View all 3 articles
Health messages that engage audiences after the COVID-19 pandemic: content analysis of Chinese posts on social media
Provisionally accepted
Jing Yu 1
Yitong Zhao 2*- 1 School of Communication, East China Normal University, Shanghai, China
- 2 School of Politics and International Relations, East China Normal University, Shanghai, China
Background：After China lifted strict COVID-19 control measures, the winter of 2023 saw widespread outbreaks of emerging infectious diseases, including various strains of influenza, mycoplasma pneumonia, and COVID-19. These diseases have heightened the risk of repeated infections and severe illness, making health communication strategies increasingly important for health promotion. While most studies focus on messages dissemination by authorities and experts, the role of patient-generated content, shared by individuals with firsthand health experiences, remains underexplored. Methods：In this context, social media platforms like Xiaohongshu provide a new avenue for users to share personal health experiences, which have become an important aspect of health communication. This study aims to explore how health communicators can use different communication strategies to effectively engage audiences after the pandemic. By conducting a content analysis of 1,824 posts related to emerging infectious diseases on Xiaohongshu after the COVID-19 pandemic, we examine the relationship between health message strategies and audience engagement.Results：The results reveal that, in terms of message content, textual strategies such as information-focused language and source credibility cues positively impact audience engagement. In contrast, rich visual content negatively affects engagement. Regarding message style, strategies that include affective, interactive, and cohesive cues in text, as well as the use of warm colors in visual, positively predict audience engagement.Conclusion：This study develops an integrated framework for health communicators to effectively use social media to share personal health experiences and engage audiences in collective responses to health crises.
Keywords: Audience engagement, Content Analysis, Social Media, health message strategies, Health Communication
Received: 23 Nov 2024; Accepted: 24 Feb 2025.
Copyright: © 2025 Yu and Zhao. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Yitong Zhao, School of Politics and International Relations, East China Normal University, Shanghai, China
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