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REVIEW article
Front. Psychol.
Sec. Cognitive Science
Volume 16 - 2025 | doi: 10.3389/fpsyg.2025.1569277
This article is part of the Research Topic Human Reactions to Artificial Intelligence With Anthropomorphic Features View all articles
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The rapid integration of artificial agents—robots, avatars, and chatbots—into human social life necessitates a deeper understanding of human-AI interactions and their impact on social interaction. Artificial agents have become integral across various domains, including healthcare, education, and entertainment, offering enhanced efficiency, personalization, and emotional connectivity. However, their effectiveness in providing successful social interaction is influenced by various factors that impact both their reception and human responses during interaction. The present article explores how different forms of these agents influence processes essential for social interaction, such as attributing mental states and intentions and shaping emotions. The goal of this paper is to analyze the roles that artificial agents can and cannot assume in social environments, the stances humans adopt toward them, and the dynamics of human-artificial agent interactions. Key factors associated with the artificial agent’s design such as physical appearance, adaptability to human behavior, user beliefs and knowledge, transparency of social cues, and the uncanny valley phenomenon have been selected as factors that significant influence social interaction in AI contexts.
Keywords: human-robot interaction, Theory of Mind, social cognition, Chatbot, virtual agent
Received: 31 Jan 2025; Accepted: 27 Mar 2025.
Copyright: © 2025 Łukasik and Gut. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Albert Łukasik, Nicolaus Copernicus University in Toruń, Toruń, Poland
Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
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