Physiological Stress Differentially Impacts Cognitive Performance During-and Memory Following-Simulated Police Encounters with Persons Experiencing a Mental Health Crisis

Hannah Marlatte ^1,2* Paula Maria Di Nota ³ Judith Andersen ^3*

• ¹ Rotman Research Institute (RRI), Toronto, Canada
• ² University of Toronto, Toronto, Ontario, Canada
• ³ University of Toronto Mississauga, Mississauga, Ontario, Canada

Police officers frequently make decisions under stress and require accurate memories of their perceptions and actions for subsequent investigations. Recognizing that police are frequently called to assist people experiencing a mental health crisis, it is of critical importance to public safety to understand the role of stress on officers’ cognition when navigating such encounters. Despite this, how the timing of experiencing stress impacts officer cognition is understudied in applied police contexts and therefore remains unclear. To address this gap in the literature, we analyzed data from a study of fifty-seven police officers who wore heart rate monitors to record physiological arousal before, during, and after two reality-based scenarios (i.e., simulated calls for service) with individuals experiencing mental distress. Scenarios were audio-recorded, transcribed, and coded to measure officers’ perceptual memory of important elements in each scene, procedural memory to enact best practices, post-incident memory of their own actions, and higher-level situational understanding. We found a nuanced relationship between the timing of stress and cognitive performance, such that higher heart rate before and during scenarios improved understanding, decision making, and the appropriate choice of use of force option, but at the expense of officers’ spatial processing. Increased heart rate during the post-incident debrief was associated with the following: making a lethal force error during the scenario, decreased memory for perceptual aspects of the scenario, and impaired recall of one’s own actions. Older and more experienced officers exhibited overall lower physiological arousal, and female officers demonstrated better cognitive performance compared to male officers. These results have practical implications in operational, training, evaluation, and testimonial police contexts and can inform future interventions aimed to improve outcomes when navigating stressful encounters, including crisis intervention.