ORIGINAL RESEARCH article

Front. Psychol.

Sec. Cultural Psychology

Volume 16 - 2025 | doi: 10.3389/fpsyg.2025.1544626

How to improve communication competence of government leading officials in intercultural environment? -The driving role of intercultural psychological factors

Provisionally accepted
Ting  WangTing Wang1*Jingping  LiJingping Li2
  • 1Shaanxi Normal University, Xi'an, China
  • 2Xi'an Jiaotong University, Xi'an, China

The final, formatted version of the article will be published soon.

In the context of the Belt and Road Initiative, inland China city such as Xi'an, is in a situation where native and foreign cultures are intertwined. Government leading officials are crucial to the effectiveness of intercultural communication in the region, but little attention has been paid to the government leading officials' intercultural communication competence (ICC) and its factors.In this investigation, the factors of ICC were expanded to psychological factors (attitude and awareness of intercultural communication), knowledge factors (native and foreign cultural knowledge), and skill factors (resilience and pragmatic skills for intercultural communication). A structured questionnaire was administered to 578 government leading officials in Xi'an. The collected data were analyzed using descriptive statistics, factor analysis, difference analysis, and regression analysis.The study revealed that among the factors of ICC, intercultural communication awareness exerted the strongest influence on resilience skills. Additionally, the highest foreign language score, participation in training, education status, and frequency of contact with foreigners significantly impacted ICC.This study expanded existing intercultural communication models. Based on the results of the analysis, possible measures to promote ICC of government leading officials were proposed, including the enhancement of foreign language skills, participation in professional training, intercultural situational education, and study abroad.

Keywords: Intercultural communication competence, intercultural psychological factors, Government leading officials, attitude and awareness, Intercultural environment

Received: 13 Dec 2024; Accepted: 10 Apr 2025.

Copyright: © 2025 Wang and Li. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

* Correspondence: Ting Wang, Shaanxi Normal University, Xi'an, China

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