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ORIGINAL RESEARCH article
Front. Psychol.
Sec. Organizational Psychology
Volume 16 - 2025 | doi: 10.3389/fpsyg.2025.1413940
The multi-level paths from age diversity to organizational citizenship behaviors: Could leader/team-member exchange be answers that benefit the paths?
Provisionally accepted- School of Society and Law, Shandong Women's University, Jinan, China
Organizational citizenship behavior (OCB) plays a crucial role in fostering the continuous growth and development of organizations. This essay aligns with the current labor force structure changes resulting from population aging, focusing on exploring the relationship between age diversity and multi-level OCB. A multi-level moderation model was employed to collect data from 882 employees in 87 groups of Chinese state-owned enterprises. The findings of this study indicate that (1) leader-member exchange (LMX) moderates the negative effect of age diversity on group-level organizational citizenship behavior (GOCB); (2) team-member exchange (TMX) moderates the negative relationships between age diversity and individual-level organizational citizenship behavior towards organizations (OCBO) and organizational citizenship behavior towards individuals (OCBI). These findings have significant implications for future discussions on human resource practices (HRPs) and research related to population aging in organizations.
Keywords: age diversity, group organizational citizenship behavior (GOCB), Organizational citizenship behavior (OCB), Leader-member Exchange (LMX), Team-member exchange (TMX)
Received: 08 Apr 2024; Accepted: 14 Feb 2025.
Copyright: © 2025 Zhang. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Linyuan Zhang, School of Society and Law, Shandong Women's University, Jinan, China
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