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ORIGINAL RESEARCH article
Front. Psychol.
Sec. Organizational Psychology
Volume 16 - 2025 | doi: 10.3389/fpsyg.2025.1377368
Work Performance of Middle-aged and Elderly Employees in Hotel Industry: The Moderating Effects of Organizational Support and Age Discrimination
Provisionally accepted- 1Xiamen University, Xiamen, Fujian Province, China
- 2Nanjing University, Nanjing, China
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With the acceleration of the process of social aging, the re-employment of middle-aged and elderly people has gradually attracted the attention of society. Due to the relatively low barrier to entry, the hotel industry is favored by middle-aged and elderly people who are re-employed. This study analyzes the impacts of the three-dimensional capital on the job performance of middle-aged and elderly employees and investigates how organizational support and age discrimination moderate the effect of job satisfaction on job performance. A self-administered questionnaire was distributed to 400 hotel employees using convenience sampling. First, the three-dimensional capital has a positive impact on the job performance of both middle-aged and elderly employees; second, Job satisfaction has a mediating effect between the three-dimensional capital and the job performance of middle-aged and elderly employees; third, perceived organizational support positively moderates the effect of job satisfaction on job performance of middle-aged and elderly employees, and age discrimination perception negatively moderates the effect of job satisfaction on job performance of middle-aged and elderly employees. Theoretical and practical implications, as well as limitations and future research directions, are discussed.
Keywords: middle-aged and elderly employee, three-dimensional capital, Organization support, age discrimination, Hotel industry
Received: 13 Feb 2024; Accepted: 09 Apr 2025.
Copyright: © 2025 Chow and Peng. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Pai Peng, Nanjing University, Nanjing, China
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