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ORIGINAL RESEARCH article
Front. Psychol.
Sec. Media Psychology
Volume 15 - 2024 |
doi: 10.3389/fpsyg.2024.1473148
Effects of Social Overload, Privacy Self-efficacy and Perceived Risk on Social Media Disclosure Behavior: Mediating Roles of Privacy Concern and Fatigue
Provisionally accepted- 1 Soochow University, Suzhou, China
- 2 Hong Kong Baptist University, Kowloon, Hong Kong, SAR China
- 3 Suzhou University of Science and Technology, Suzhou, Jiangsu Province, China
Social media users continually face challenges of unauthorized monitoring and access to their data. Beyond the illicit collection of personal information by others, the risk of privacy leakage also stems from users' own information-sharing behaviors. This study aims to construct a predictive model of factors influencing social media users' privacy disclosure behavior. Focusing on WeChat, the most widely used social media platform in China, this study collected 1,111 valid online questionnaires from users in mainland China. Through mediation and moderation analyses, our research reveals that users exhibit high levels of social overload and privacy fatigue. Privacy concern and privacy fatigue, as emotion-based coping mechanisms in response to potential privacy threats, are significantly influenced by cognitive factors such as perceived risk, social overload, and self-efficacy. These emotional states, in turn, affect users' privacy disclosure intentions and behaviors. Our findings offer insights into the cognitive factors impacting privacy disclosure and suggest approaches for enhancing users' privacy protection on social media platforms. Practical implications include recommendations for social media service providers to adopt more concise and efficient user privacy settings, thereby improving users' privacy management capabilities. Additionally, the study's results can inform policy-making and platform design, aiding in the development of effective privacy protection measures and policies.
Keywords: Social overload, Privacy self-efficacy, perceived risk, Privacy fatigue, Privacy concern, Privacy disclosure, Social media trust, Online interpersonal trust
Received: 10 Aug 2024; Accepted: 30 Dec 2024.
Copyright: © 2024 ZHANG, Han, Liang and Qu. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Boya Han, Hong Kong Baptist University, Kowloon, Hong Kong, SAR China
Jianfei Liang, Suzhou University of Science and Technology, Suzhou, Jiangsu Province, China
Chengyu Qu, Soochow University, Suzhou, China
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