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ORIGINAL RESEARCH article

Front. Psychol.
Sec. Health Psychology
Volume 15 - 2024 | doi: 10.3389/fpsyg.2024.1390556
This article is part of the Research Topic The Role of Artificial Intelligence in Everyday Well-Being View all 3 articles

A non-randomised feasibility study of a voice assistant for parents to support their children's mental health

Provisionally accepted
  • 1 Monash University, Melbourne, Australia
  • 2 Cognivocal, Melbourne, Australia

The final, formatted version of the article will be published soon.

    Background Mental disorders affect one in seven Australian children and although effective, evidenced based treatments exist, there is a critical shortage of mental health clinicians which has created a "treatment gap". Artificial intelligence has the potential to address the high prevalence rates of mental disorders within overburdened mental health systems. Methods This was a non-randomised feasibility study to evaluate the novel application of voice technology to an evidence-based parenting intervention designed to support children's mental health. We deployed an Amazon Alexa app to parents recruited from the community (N=55) and to parents with children receiving psychological treatment (N=4). Parents from the community used the app independently whereas parents from the clinical group used the app in conjunction with attending a six-week parenting program. The primary outcome measure, feasibility was assessed in terms of acceptability, via recruitment and retention rates, quantitative surveys and qualitative interviews. Results In the community group, the recruitment rate was 23.8% and the retention rate 49.1%. In the clinical group, all 6 families approached for recruitment agreed to participate and 4 out of 6 completed the trial. Parents attending the parenting program spent on average, three times longer using the app than parents from the community. Overall, parents reported that the app contained easy-tounderstand information on parenting, and that they could see the potential of voice technology to learn and practise parenting skills. Parents also faced several challenges, including difficulties with installation and interactions with the app and expressed privacy concerns related to voice technology. Further, parents reported that the voices used within the app sounded monotone and robotic. Conclusions: We offer specific recommendations that could foster a better voice assistant user experience for parents to support their children's mental health. The app is highly scalable and has the potential to addresses many of the barriers faced by parents who attempt to access traditional parenting interventions.

    Keywords: Voice Assistant, mental heatlh, artificial intelligence, Parenting, feasibility

    Received: 23 Feb 2024; Accepted: 01 Jul 2024.

    Copyright: © 2024 Richmond, Bell, Ngo and Yap. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Sally Richmond, Monash University, Melbourne, Australia

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.