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ORIGINAL RESEARCH article

Front. Psychol.
Sec. Educational Psychology
Volume 15 - 2024 | doi: 10.3389/fpsyg.2024.1347073
This article is part of the Research Topic Digital Collaborative Learning in General, Higher, and Business Education View all 5 articles

Beyond Words: Investigating Nonverbal Indicators of Collaborative Engagement in a Virtual Synchronous CSCL Environment

Provisionally accepted
Loris T. Jeitziner Loris T. Jeitziner *Lisa Paneth Lisa Paneth Oliver Rack Oliver Rack Carmen Zahn Carmen Zahn
  • School of Applied Psychology, University of Applied Sciences and Arts Northwestern Switzerland, Olten, Switzerland

The final, formatted version of the article will be published soon.

    In the future of higher education, student learning will become more virtual and group-oriented -and this new reality of academic learning comes with challenges. Positive social interactions in virtual synchronous student learning groups are not self-evident -but need extra support. To successfully support positive social interactions, the underlying group processes, such as collaborative group engagement, need to be understood in detail, and the important question arises: How can collaborative group engagement be assessed in virtual group learning settings? A promising methodological approach is the observation of students' nonverbal behavior, for example in videoconferences. In an exploratory field study, we observed the nonverbal behavior of psychology students in small virtual synchronous learning groups solving a complex problem via videoconferencing. The groups were videorecorded to analyze possible relations between their nonverbal behaviors and to rate the quality of collaborative group engagement (QCGE). A rating scheme consisting of four QCGE dimensions (Behavioral, Social, Cognitive, Conceptual-toconsequential QCGE) was applied and nonverbal behaviors during the task were coded based on related research literature. We quantitatively and qualitatively analyzed nonverbal behaviors as indicators of QCGE. The results show that groups use a wide range of nonverbal behaviors. Furthermore, certain nonverbal behaviors are significantly related to specific dimensions of QCGE. These results help to identify relevant indicators of QCGE in virtual synchronous learning settings and thus promote the development of advanced methods for assessing QCGE. Furthermore, the indicators can be discussed as possible anchors for supporting collaborative learning in virtual synchronous groups.

    Keywords: CSCL, Nonverbal Behavior, virtual synchronous learning, quality of collaborative group engagement, Virtual learning groups

    Received: 30 Nov 2023; Accepted: 22 Jul 2024.

    Copyright: © 2024 Jeitziner, Paneth, Rack and Zahn. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Loris T. Jeitziner, School of Applied Psychology, University of Applied Sciences and Arts Northwestern Switzerland, Olten, Switzerland

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.