Skip to main content

ORIGINAL RESEARCH article

Front. Psychol., 29 November 2022
Sec. Organizational Psychology

A model of abusive supervision, self-efficacy, and work engagement among Chinese registered nurses: The mediating role of self-efficacy

Ning Sun&#x;Ning Sun1Qiulan Zheng&#x;Qiulan Zheng2Laiyou Li
Laiyou Li1*Haibo ZhuHaibo Zhu3Xiufen LiuXiufen Liu4Shuping ZhouShuping Zhou1Huihui HanHuihui Han1
  • 1Ningbo College of Health Sciences, Ningbo, China
  • 2The second affiliated hospital of Chongqing Medical University, Chongqing, China
  • 3The second affiliated hospital of Heilongjiang University of Chinese Medicine, Harbin, China
  • 4The affiliated people’s hospital of Ningbo University, Ningbo, China

Abusive supervision could negatively influence individual work attitudes, behaviors, and work outcomes. Self-efficacy and work engagement can help to increase nursing performance. But few studies have attempted to determine the specific mechanism between them in China. The objective is to analyze the levels of abusive supervision, self-efficacy, and work engagement, and to explore the relationship between these three variables among Chinese clinical registered nurses. A predictive, cross-sectional quantitative survey was performed in a convenience sample of 923 Chinese clinical nurses. The instruments included the Demographic Data Questionnaire, Abusive Supervision Scale, Self-efficacy Scale and Work Engagement Scale. A total of 702 valid questionnaires were returned, yielding a favorable response rate of 76.1%. The level of abusive supervision was at the mid-low level, with a mean of 1.55. The nurses presented a relative high level of self-efficacy (M = 4.97) and work engagement (M = 5.01). A statistically significant negative correlation between abusive supervision and self-efficacy (r = −0.21, p < 0.01). A statistically significant negative correlation between abusive supervision and work engagement (r = −0.32, p < 0.01), and a statistically significant positive correlation between self-efficacy and work engagement (r = 0.43, p < 0.01). Abusive supervision had a directly negative effect on self-efficacy (β = −0.23, p < 0.01) and work engagement (β = −0.24, p < 0.01). Self-efficacy positively predicted work engagement (β = 0.41, p < 0.01). The results indicated that abusive supervision could negatively predict nurses’ work engagement directly and that abusive supervision could also indirectly influence work engagement partly through the mediation of self-efficacy. Nursing managers should take effective measures to prevent and control the abusive management and leadership behavior of head nurses, and improve nurses’ self-efficacy, so that nurses can experience full respect, support, and self-confidence. They can devote themselves to work with the greatest enthusiasm.

Introduction

The current global nursing shortage has been concerning, particularly for nursing managers. According to the latest data from the National Health and Medical Commission of China, there were 5.018 million nurses in China. There were 3.56 registered nurses per 1,000 population and a medical-to-nursing ratio of 1:1.17 at the end of 2021. There is a million-level gap in the number of nurses in China. Especially in recent years, the continuous outbreak of the new crown pneumonia epidemic has highlighted the problems of nurses’ job burnout, willingness to leave, and psychological exhaustion etc. Hence, it is imperative to maximize limited nursing human resources to ensure that nursing quality remains high in China (Central People's Government of the People's Republic of China, 2022). Based on the literature review, the study is based on Bakker’s job requirement-resource model (JDR). The model assumes that the level of work engagement depends on the balance of work requirements and work resources. Job demands require the individual to make constant physical, mental, cognitive, and emotional efforts to complete various aspects of the work, which may cause adverse physical or psychological stress. Work resources can offset the adverse effects of job requirements, effectively stimulate employees’ work motivation, improve their work engagement level, and produce positive work results (Bakker and Demerouti 2007). With the development of positive psychology, nursing researchers have focused on developing psychological nursing resources, such as psychological empowerment, psychological capital, self-efficacy, work engagement, etc.(Lin et al., 2020) in China. Work engagement has been proven to improve job satisfaction (Waltz et al., 2020), retention (Gustafsson et al., 2021), and nurses’ work ability (Tomietto et al., 2019), which significantly influences nursing outcomes. Meanwhile, evidence has shown that authentic leadership (Lisbona et al., 2021) and transformational leadership (Wu and Lee, 2020; Schaufeli, 2021) are important factors that influence nurse work engagement. However, destructive behaviors are ignored by most nursing managers, such as abusive supervision. Abusive supervision could negatively influence individual work attitudes, behaviors and work outcomes (Qian et al., 2015; Özkan, 2021). However, few studies have examined the relationship between abusive supervision and work engagement among nurses in China. Furthermore, the literature also indicates that the intrinsic motivational process of work engagement is explained by self-efficacy (Wallin et al., 2021), but few studies have attempted to determine the specific mechanism underlying this process in China. Therefore, this study aimed to explore the relationships between abusive supervision, self-efficacy, and work engagement; we also sought to determine the mechanisms that might explain the links between these three variables in China.

Background

Abusive supervision refers to subordinates’ perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact (Finlay et al., 2020). Behavioral descriptions of abusive supervision include the silent treatment, impoliteness, aggressive eye contact, angry tantrums, explosive outbursts (e.g., yelling at someone for disagreeing), intimidation (e.g., threats of job loss), and derogatory words, as well as ridiculing or humiliating someone in front of others (DeMarce et al., 2021). Some studies have linked abusive supervision to organization attitudes, behaviors, and work outcomes, indicating that abusive supervision has some deleterious consequences as follows. Baig and Riaz (2021) have reported that abusive supervision is positively associated with stress and emotional exhaustion. Other scholars have also found that abused subordinates may experience anxiety (Huang et al., 2019), and insomnia (Sannes et al., 2021). A statistically significant negative correlation between abusive supervision and organizational citizenship behavior (OCB) has been observed by Baig and Riaz (2021). When subordinates have the perception of being abused, they might refuse to help coworkers, exhibit negative attitudes that affect their ability to finish their work, and even reduce their chances of receiving earned rewards (Estes, 2013). Some researchers have also sought to explore abuse in the nurse supervisor-subordinate relationship. In Estes (2013) study, 46.6% of the nurses investigated reported experiencing abusive supervision, and 36.6% even thought that their performance was negatively influenced by abusive supervision. Sharif Nia et al. (2021) have suggested that the increasing occurrence of abusive supervision can be harmful for individuals and organizations, including decreased job satisfaction and increased adverse events.

Work engagement is defined as “a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption in the activity”(Waltz et al., 2020). In recent years, most studies have confirmed that work engagement can significantly predict positive outcomes. Particularly in healthcare settings, work engagement is becoming an important resource to enhance nursing recruitment and retention (Gustafsson et al., 2021), increase commitment (Lin et al., 2020), and advance performance (Eguchi et al., 2020). Therefore, exploring determinants of nurses’ work engagement has great significance. In terms of the links between leadership level and nursing work engagement, Tillott et al. (2013) have claimed that management factors were relatively important to others in influencing work engagement. García-Sierra and Fernández-Castro (2018) empirically demonstrated that transformational leadership is positively related to work engagement but that organizational justice mediated their relationship, meaning that managers’ leadership significantly predicts nurses’ perception of justice and, eventually, influences work engagement. In addition, a statistically significant positive correlation between abusive supervision and work burnout was found by Carlson et al. (2012). Scholars have hypothesized that work engagement is the opposite of burnout (Koranne et al., 2022). Work burnout and work engagement are opposites along two distinct bipolar dimensions. Hence, nurses who are exhausted are less likely to engage in their work.

Self-efficacy refers to “people’s judgments of their capabilities to organize and execute the courses of action required to attain designated types of performances” (Bandura, 1986). As a type of important personal resource, self-efficacy has been demonstrated as having vital and precursor influences on positive consequences. Tsai et al. (2014) have suggested that nurses with high self-efficacy had higher professional commitment and invested more effort into their jobs. Enhanced self-efficacy can help to improve the quality of nursing care and increase nursing performance (Eller et al., 2018; Kim et al., 2021). Wallin et al. (2021) have also claimed that self-efficacy, as the main personal resource, explains intrinsic motivational processes, such as work engagement. Accordingly, we consider that the higher a nurse’s self-efficacy, the more likely the nurses engage in the nursing professional practice autonomously. According to social cognitive theory, vicarious experiences and verbal persuasion, as a contextual resource, strongly influence individual self-efficacy (Bandura, 1986). Salanova et al. (2011) have claimed that managers can effectively increase self-efficacy among nurses through role modeling and verbal encouragement. However, if the managers tend to demonstrate abusive supervision, open verbal communication and bi-directional feedback will be destroyed. Hence, we believe that abusive supervision can negatively predict self-efficacy. In addition, as stated earlier, abusive supervision can cause stress, emotional exhaustion, burnout, and depression, and then decrease the motivation to engage in the job (Baig and Riaz, 2021). In the process, self-efficacy can efficiently regulate the predicament to achieve a desired balance between work attitude and behavior. For these reasons, we believe that abusive supervision will influence nurses’ work engagement by mediating self-efficacy.

Aim of the study

The aim is to analyze the levels of abusive supervision, self-efficacy, and work engagement and to explore the relationship between these three variables among Chinese clinical registered nurses. Four hypothesizes were posed as follows:

1. There is a negative relationship between abusive supervision and work engagement.

2. There is a positive relationship between self-efficacy and work engagement.

3. There is a negative relationship between abusive supervision and self-efficacy.

4. Abusive supervision can indirectly predict work engagement by mediating self-efficacy.

Methods

Study design

A correlational, cross-sectional design was adopted, and questionnaires were used for data collection.

Setting and sample

The study was performed in four hospitals in Harbin, China over an 8-month period in 2020 and 2021. A convenience sampling was used to survey full-time registered nurses. A total of 923 nurses agreed to participate in the study, and 702 completed questionnaires were usable, with a response rate of 76.1%. Participation was voluntary and anonymous. All study participants were full-time registered nurses who had been employed as clinical care staff nurses for at least 1 year. Samples with primary disease were excluded.

Sample size calculation

The study mainly examined the correlation among abusive supervision, self-efficacy, and work engagement. Multi-factor analysis methods were applied. Based on relevant research, it was estimated that 49 variables could be entered into the model. The required sample size was estimated to be at least 10–15 times the number of variables entered into the model, thus requiring 735 research subjects. The follow-up loss rate was calculated at 10%; thus, the sample size needed was about 810 people.

Data collection

Two investigators underwent unified training. Data were collected by face-to-face interviews. All participants were included in this study after a scheduled meeting arranged by the nursing managers in the hospital. The investigators explained the research objectives and methods to individuals who met the inclusion criteria and obtained consent and cooperation from participants. Consenting participants received an envelope containing a packet with the questionnaires. Participants completed the questionnaires immediately upon receipt and placed them in the envelope for collection by the investigators. To ensure anonymity, each completed questionnaire was assigned a code number.

Instruments

Four structured questionnaires were used for the data collection.

The demographic data questionnaire

The Demographic Data Questionnaire was designed by researchers, and it contains information about gender, age, marital status, department, education background, job title, and tenure.

The abusive supervision scale

Abusive supervision was measured using abusive supervision scale developed by Tepper (2000). The Chinese version was used after formal discussion and reliability testing by Chinese researchers, with a translation consistency of 0.92, test–retest reliability of 0.76, content validity of 0.95, and internal consistency of 0.95(Li et al. 2014). The scale contains 15 items (e.g., “my direct supervisor discloses my past mistakes and failures”) and uses a 5-point Likert scale ranging from 1 (never) to 5 (very often). A higher score indicates more abusive supervision that the nurses perceived. In the study, the overall reliability for the scale was 0.96.

The self-efficacy scale

Self-efficacy was measured by Jia and Li (2010) who performed a translation and back-translation process and created the final Chinese version after formal discussion and reliability testing, with a translation consistency of 0.93, test–retest reliability of 0.71, content validity of 0.99, and internal consistency of 0.81. The scale consists of 17 items and uses a 6-point Likert scale ranging from 1 (strongly disagree) to 6 (strongly agree). Six items (e.g., “Failure will only make me work harder”) are positively scored, and the others (e.g., “It’s easy for me to give up”) are reverse scored. A high score indicates a higher level of self-efficacy.

The Utrecht Work Engagement Scale

Work engagement was measured using the Utrecht Work Engagement Scale (Schaufeli et al., 2002). The Chinese version was used after formal discussion and reliability testing by Chinese researchers, with a translation consistency of 0.90, test–retest reliability of 0.78, content validity of 0.96, and internal consistency of 0.93 (Zhang and Gan, 2005). The scale contains three dimensions (17 items), namely vigor (6 items, e.g., “At work, I feel bursting with energy”), absorption (6 items, e.g., “I feel time passed quickly, when I’m working”), and dedication (5 items, e.g., “I am enthusiastic about my job”). Answers were given on a 7-point Likert scale ranging from 1 (strongly disagree) to 7 (strongly agree). In the study, the overall reliability for the scale was 0.94.

Ethical considerations

This study and the gathering of data were approved by the Harbin Medical University Institutional Review Board. All participants provided written informed consent prior to participating in this study. Two researchers were responsible for informing participants, both in writing and orally, about the purpose of the study and the data gathering. The participants were informed that the survey was completely voluntary and that withdrawal from the study was available at any time, without any negative repercussions. Each nurse who consented to take part was asked to complete the survey within a week after receiving an envelope containing a packet with the four questionnaires. To minimize misgivings and pressure perceived by nurses, we used anonymous questionnaires, and we asked each participant to place their completed questionnaires into the envelope and seal it. Moreover, the completed questionnaires returned were uniformly coded by researchers to ensure anonymity. All nurses were anonymized and guaranteed confidentiality.

Data analysis

SPSS Statistics 22.0 and AMOS Graphics 21.0 (IBM Corporation, New York, United States) were used for the statistical analyses. First, SPSS 22.0 was used to conduct descriptive statistics and Pearson’s correlations. Then, AMOS 21.0 was used to conduct structural equation modelling (SEM). We used the maximum likelihood estimation method in SEM to confirm our hypothesis and to link the relationships between abusive supervision, self-efficacy, and work engagement. The goodness-of-fit of model was evaluated through relative and absolute indices (Marsh et al., 1996). In the study, the absolute indices that were calculated include normed the Chi-squared (χ2/df) test, goodness-of-fit Index (GFI), adjusted goodness-of-fit index (AGFI), root mean square error of approximation (RMSEA), and root mean square residual (RMR). The following relative indices were used: the comparative fit index (CFI), normed fit index (NFI), incremental fit index (IFI) and Tucker Lewis index (TLI). Bollen (1989) believed that a value lower than 3.0 for a normed Chi-squared test indicates a good model fit. GFI, CFI, NFI, IFI, and TLI values greater than 0.90 indicate an acceptable model fit. Finally, the RMSEA and RMR should be less than 0.08 (Kline, 2005).

Results

Participant demographics

A total of 93.2% (654) of the nurses are female, and the rest (6.8%, 48) are male. The participants’ average age was 28.00 years (SD = 5.18 years; range, 20 to 52 years). The average job tenure was 6.15 years (SD = 5.68 years; range, 1 to 34 years). Married The nurses were mainly single (54.4%,389). A total of 43.4%(305) of the nurses work in medicine. The nurses were mainly bachelor education (69.1%,485). The job title was mainly nurses (49.9%0.350). The detailed demographics are presented in Table 1.

TABLE 1
www.frontiersin.org

Table 1. Respondent demographics (n = 702).

Descriptions and correlations

The means, standard deviations, Cronbach’s alpha coefficients, and correlations for the study variables are presented in Table 2. In the present study, all scales used showed adequate levels of reliability from 0.81 to 0.96 (see Table 2). Overall, the level of abusive supervision that nurses perceived was at the mid-low level, with a mean of 1.55. The nurses presented a relative high level of self-efficacy (M = 4.97, above average > 3.5). The score of work engagement (M = 5.01) was slightly higher than the median of 4. Meanwhile, nurses thought that they had the highest level of dedication (M = 5.35) and the lowest level of absorption (M = 4.96) at work. In addition, we found a statistically significant negative correlation between abusive supervision and self-efficacy (r = −0.21, p < 0.01), a statistically significant negative correlation between abusive supervision and work engagement (r = −0.32, p < 0.01), and a statistically significant positive correlation between self-efficacy and work engagement (r = 0.43, p < 0.01; see Table 2).

TABLE 2
www.frontiersin.org

Table 2. The means, standard deviations, alpha reliabilities and correlations for the study variables.

Hypotheses testing

We tested the hypotheses through structural equation modeling. In the model, abusive supervision served as an exogenous latent variable, and self-efficacy and work engagement served as endogenous latent variables. Specifically, work engagement had three observed variables (i.e., dedication, absorption, and vigor). Considering that abusive supervision and self-efficacy were single dimension constructs, we used the item parceling approach to divide their items into three (i.e., A-P1, A-P2, and A-P3) and four (i.e., S-N1, S-N2, S-N3, and S-N4) observed variables, respectively, and then reduced the indicator numbers and improved the modeling efficiency. In the model building, we included paths from abusive supervision to self-efficacy and work engagement, and from self-efficacy (as the mediator) to work engagement. The χ2/df was lower than 3. The GFI, AGFI,CFI, RFI, NFI, IFI, and TLI were all higher than 0.90. The RMSEA and RMR were all lower than 0.05. These values indicate a good model fit. According to the fit indices, our hypothesized model was fitted to the data (see Table 3).

TABLE 3
www.frontiersin.org

Table 3. Model fit indices.

All parameter estimates and path coefficients were statistically significant (see Figure 1). The final model demonstrated that abusive supervision had a directly negative effect on self-efficacy (β = −0.23, p < 0.01) and work engagement (β = −0.24, p < 0.01). Self-efficacy also positively predicted work engagement (β = 0.41, p < 0.01). Overall, abusive supervision explained 5% of the variance in self-efficacy and 6% of work engagement. Self-efficacy explained 17% of the variance in work engagement. The bootstrapping approach was also used to further test the model. The indirect effect of the mediation model was shown in Table 4. The significance of indirect effect demonstrated the validity of the mediation model.

FIGURE 1
www.frontiersin.org

Figure 1. The study model with standardized path coefficients. Note 1. All coefficients were statistically significant (p < 0.01). Note 2. A-P1, A-P2 and A-P3 = parceled items that make up the abusive supervision scale. S-N1, S-N2, S-N3, and S-N4 = parceled items that make up the self-efficacy scale.

TABLE 4
www.frontiersin.org

Table 4. The indirect effect, direct effect, and total effect of the mediation model.

Discussion

The results showed that the average score of abusive management was 1.55 ± 0.71. The item with the highest score was that my leader would criticize subordinates in front of everyone, indicating that nurses pay more attention to the head nurse’s verbal evaluation and feedback on themselves. When the head nurses educate their subordinates, they usually ignore the inner feelings of the nurses. The results showed that the self-efficacy score of nurses was 4.97 ± 0.70. The item with the highest score was that when encountering difficulties at work, nurses were willing to try to solve the problem, and showed good confidence in their ability to deal with work problems. The results show that nurses have strong self-belief and are more confident in their professional skills when faced with complex and numerous nursing work. The average score of nurses’ work engagement was 5.01 ± 1.26, which was at an upper-middle level, similar to the findings of Wang et al. (2012). It shows that nurses are more active in performing nursing work. Among the three dimensions of work engagement, the average score of dedication is the highest, and the average score of vitality is the lowest (Table 2). The level of work engagement of Chinese nurses is lower than that of Europe and the United States (Jin et al. 2022), which suggests that effective measures should be taken, especially in terms of improving work vitality. Improving the work engagement level of nurses is an urgent problem that needs to be addressed by managers in China.

Our study aimed to explore the relationships between abusive supervision, self-efficacy and work engagement, and to extend the knowledge of the mechanisms through which abusive supervision predicts nurses’ work engagement. Our results were similar to the findings of Sharif Nia et al. (2021), likely because most Chinese nursing managers (i.e., charge nurses) are females. Influenced by traditional culture, Chinese females are characterized by subtle emotion and sensibility. When resolving their relationships with sub-nurses, they are more likely to be convergent in abuse and, in turn, to emotionally encourage nurses. However, given that abusive supervision is steadily increasing and has detrimental effects on individuals and organizations (Sharif Nia et al., 2021), attention directed toward this issue should be continuously increased. In addition, self-efficacy and work engagement scores are consistent with previous nursing studies conducted by Eller et al. (2018) and Kim et al. (2021), respectively, indicating considerable similarities.

The findings demonstrate several theoretical and practical implications. First, as shown in hypothesis 1, the perceived abusive supervision by nurses negatively predicts work engagement. This finding is supported by the JDR (Estes, 2013) (i.e., abusive supervision replaces job recourse, such as supervisor support and positive feedback, and, in turn, increases nurses’ burden in job demand, which eventually has a detrimental effect on work engagement). For example, when nurses perceived they are suffering from abuse, for instance, being told that they have stupid ideas and are incompetent, they can be disturbed by the lack of manager support and encouragement. Then, the nurses’ work enthusiasm is greatly reduced. Our findings also align with those of Carlson et al.(Carlson et al., 2012), who demonstrated that abusive supervision contributes to work burnout and, in turn, decreases work engagement level.

Second, our research confirmed the motivational process of work engagement based on Bandura’s social cognitive theory (i.e., hypothesis 2 (Bandura, 1986). The theory indicates that the individual’s attitudes and behaviors are predicted by efficacy expectations. Higher levels of self-efficacy and confidence align with a stronger intrinsic motivation. The results are consistent with those of Eller et al. (2018), who identified that high self-efficacy can help nurses enhance considerable work engagement, thereby improving extra-role performance in Western countries. Therefore, we deeply believe that to achieve nursing job goals, nurses with high level self-efficacy are more likely to undertake the task actively, make unremitting endeavors, and devote themselves to their jobs.

Third, as hypothesis 3 predicted, we argued that the more abusive the behaviors conducted by nursing supervisors, the lower self-efficacy is experienced by nurses. According to Bandura (1986) suggestion, the process of individual’s behavior motivation (i.e., self-efficacy) was dependent on both accepting others’ verbal persuasion and observing behavioral models. In China, the charge nurse, as the first-line manager in the ward, serves as the backbone, guiding the nursing activities and serving as a role modeling for nurses. When nurse managers continuously behave in an abusive manner, such as criticizing nurses or denying nurse’s abilities, the nurses are likely to experience depression and self-doubt, and then they lack of confidence in their jobs and eventually present with decreased self-efficacy. Worse still, this abusive leadership style, as a salient example, can cause individuals to mirror that behavior and treat other team members with aggression and hostility (Huang et al., 2019).

Finally, the most compelling finding of our research is the mediating role that self-efficacy plays between abusive supervision and work engagement (hypothesis 4).

This result lends support to the notion that when nursing managers present abusive behaviors, nurses will experience less self-efficacy in their jobs, which then decreases their work engagement. The results are similar with Wallin et al. (2021) which pointed out that nurses’ self-efficacy plays a mediating role between leadership behavior and work engagement. Zhang and Li (2015) pointed out that nurses’ work effort depends to a certain extent on leader factors, and work motivation (such as self-efficacy) is a powerful contributing factor for them to achieve work goals. At the same time, the Chinese researcher also emphasized that nurses with higher self-efficacy had more self-confidence, they were more proactive in dealing with stressful events, focused on their work with more enthusiasm, and their level of work engagement will be higher (Li, 2021). These studies explain the mediating process of self-efficacy as a motivational variable. Therefore, the study indicated that abusive management as a harmful leadership behavior will make nurses continue to be confused and questioned about their own abilities, thereby blocking their intrinsic motivation process, resulting in powerlessness and frustration, and ultimately affecting their work vigor, focus, and dedication. This suggests that in the process of management, head nurses should not only pay attention to restraining their abusive leadership behaviors, but also learn to use relevant theories to stimulate nurses’ self-efficacy, so as to better stimulate the inner potential of nurses and obtain a high level of work engagement team in China.

Implication

The practical implication

As presented in the introduction, abusive supervision has many negative effects on individuals and organizations. Particularly in the healthcare setting, nurses face different types of stress, and they have to take certain risks in caring for patients. If the nurses are abused frequently, they would expend more energies to address these stresses and their self-efficacy in nursing professional development may be adversely influenced. Different from Western countries, Chinese nurses’ stresses primarily stem from their high workload (usually one nurse to dozens of patients), the tense relationship between nurses and patients (medical injuries have frequently occurred in recent years), continuous night shifts, low income levels, and other social factors. Additionally, when nurses are often long exposed to abuse, their work enthusiasm and values that were present when they chose the occupation are easily exhausted. In turn, as predicted in our study, the lower self-efficacy contributes to inconsiderable vigor, dedication, and absorption. Therefore, nursing managers should take the consequences of abusive supervision seriously, and they ought to take effective measures to prevent and control abusive leadership.

The theoretical implication

A comprehensive strategy should be adopted to intervene the abusive management behavior of head nurses. It is a great significance in promoting nurses’ self-efficacy and work engagement level. First, in the process of selecting the head nurse, the selectors need to fully and comprehensively evaluate the candidate’s personality characteristics, management philosophy, and leadership style excluding those who are abusive. Second, most head nurses in China are dominated by experiential management, lacking professional and systematic management learning and training. The head nurses require to learn relevant management theories and application experience. Therefore, the hospital needs to provide management training and leadership development opportunities for head nurses.

Limitations and future research

The first limitation of the present study is that we used convenience samples and self-reports; thus, common method variance could bias our results. Therefore, we suggested a longitudinal multi-source study to test the causal effects of the variables. Second, the data we obtained were only from Northeast China; therefore, the results may not be generalized to the entire country. Thus, it would be interesting for researchers to involve a larger sampling range to check the proposed model in our study. Third, the abusive supervision scale was developed in a non-nursing profession, and it was not professionally sensitive in a nursing context. Therefore, future research should explore a more specific instrument for measuring abusive supervision in nursing environment. Moreover, to draw a stronger conclusion, an interviewing method can be helpful to understand the underlying mechanisms of the links between abusive supervision and its consequences. Fourth, we only examined the relationship between abusive supervision and work engagement through self-efficacy. Other outcomes of abusive supervision should be considered in the future. Finally, an intervention study design would be interesting in future studies.

Conclusion

The findings of our study confirm a statistically significant structural association between abusive supervision, self-efficacy, and work engagement among Chinese nurses. The findings further indicate that abusive supervision negatively predicted work engagement, and self-efficacy emerged as an important mediating factor. This finding implies that preventing and controlling abusive leadership behaviors, while comprehensively improving nurses’ self-efficacy level, might have vital significance in contributing to work engagement. If hospital managers take positive actions to select, train, and monitor nursing supervisors and strive to build a healthy, polite, and respectful work environment that pays attention to encourage nurses’ confidence in their abilities, they can achieve more work engagement and increase the loyalty of nurses to their organizations.

Data availability statement

The raw data supporting the conclusions of this article will be made available by the authors, without undue reservation.

Ethics statement

This study and the gathering of data were approved by the Harbin Medical University Institutional Review Board. All participants provided written informed consent prior to participating in this study.

Author contributions

NS and LyL: conception, design, analysis, and data interpretation, drafting the manuscript, revising the manuscript, and its final approval. QlZ and XfL: acquisition of data, project administration, manuscript revisions, and its final approval. XfL and SpZ: formal analysis, manuscript revision, and final approval. LyL and HhH: conception, manuscript revision, and final approval. NS: conception, design, funding acquisition, project administration, manuscript revision, and final approval. All authors contributed to the article and approved the submitted version.

Acknowledgments

The authors would like to thank the clinical care staff nurses who participated in the study.

Conflict of interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Publisher’s note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

Abbreviations

SEM, Structural equation modelling; GFI, Goodness-of-fit Index; AGFI, Adjusted goodness-of-fit index; RMSEA, Root mean square error of approximation; RMR, Root mean square residual; CFI, Comparative fit index; RFI, Relative fit index; NFI, Normed fit index; IFI, Incremental fit index; TLI, Tucker–Lewis index.

References

Baig, A. T., and Riaz, Z. (2021). Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior. Front. Psychol. 12:746823. doi: 10.3389/fpsyg.2021.746823

PubMed Abstract | CrossRef Full Text | Google Scholar

Bakker, A. B., and Demerouti, E. (2007). The job demands-resources model: state of the art. J. Manag. Psychol. 22, 309–328. doi: 10.1108/02683940710733115

PubMed Abstract | CrossRef Full Text | Google Scholar

Bandura, A. Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliff s, NJ: Prentice Hall. 1986;99–102.

Google Scholar

Bollen, K. A. (1989). Structural Equations with Latent Variables. Wiley, New York.

Google Scholar

Carlson, D., Ferguson, M., Hunter, E., and Whitten, D. (2012). Abusive supervision and work-family conflict: the path through emotional labor and burnout. Leadersh. Q. 23, 849–859. doi: 10.1016/j.leaqua.2012.05.003

CrossRef Full Text | Google Scholar

Central People’s Government of the People's Republic of China (2022). Policy interpretation of “National Nursing Development Plan (2021–2025)” in China. Available at: http://www.gov.cn/zhengce/2022-05/09/content_5689353.htm (Accessed May, 2022).

Google Scholar

DeMarce, J. M., Gnys, M., Raffa, S. D., Kumpula, M., and Karlin, B. E. (2021). Dissemination of cognitive behavioral therapy for substance use disorders in the Department of Veterans Affairs Health Care System: Description and evaluation of Veteran outcomes. Subst. Abus. 42, 168–174. doi: 10.1080/08897077.2019.1674238

PubMed Abstract | CrossRef Full Text | Google Scholar

Eguchi, H., Inoue, A., Kachi, Y., Miyaki, K., and Tsutsumi, A. (2020). Work Engagement and Work Performance Among Japanese Workers: A 1-Year Prospective Cohort Study. J. Occup. Environ. Med. 62, 993–997. doi: 10.1097/JOM.0000000000001977

PubMed Abstract | CrossRef Full Text | Google Scholar

Eller, L. S., Lev, E. L., Yuan, C., and Watkins, A. V. (2018). Describing Self-Care Self-Efficacy: Definition, Measurement, Outcomes, and Implications. Int. J. Nurs. Knowl. 29, 38–48. doi: 10.1111/2047-3095.12143

PubMed Abstract | CrossRef Full Text | Google Scholar

Estes, B. C. (2013). Abusive supervision and nursing performance. Nurs. Forum 48, 3–16. doi: 10.1111/nuf.12004

PubMed Abstract | CrossRef Full Text | Google Scholar

Finlay, A., Binswanger, I., and Timko, C. (2020). Introduction to the special issue. Addict. Sci. Clin. Pract. 15:5. doi: 10.1080/07399332.2020.1867442

CrossRef Full Text | Google Scholar

García-Sierra, R., and Fernández-Castro, J. (2018). Relationships between leadership, structural empowerment, and engagement in nurses. J. Adv. Nurs. 74, 2809–2819. doi: 10.1111/jan.13805

PubMed Abstract | CrossRef Full Text | Google Scholar

Gustafsson, L., Brown, T., Poulsen, A. A., and McKinstry, C. (2021). Australian occupational therapy academic workforce: An examination of retention, work-engagement, and role overload issues. Scand. J. Occup. Ther. 4, 1–11. doi: 10.1080/11038128.2021.1958002

CrossRef Full Text | Google Scholar

Huang, J., Guo, G., Tang, D., Liu, T., and Tan, L. (2019). An Eye for an Eye? Third Parties' Silence Reactions to Peer Abusive Supervision: The Mediating Role of Workplace Anxiety, and the Moderating Role of Core Self-Evaluation. Int. J. Environ. Res. Public Health 16:5027. doi: 10.3390/ijerph16245027

PubMed Abstract | CrossRef Full Text | Google Scholar

Jia, T., and Li, J. P. (2010). Investigation of clinical nurses’ work empowerment, self-efficacy and job-control level. Chinese Nursing Management. 10, 30–32.

Google Scholar

Jin, M., Wang, J. L., Yun, J., Zeng, L., and Yuan, Z. Q. (2022). The status and correlation of nurses' psychological capital, work engagement and organizational citizenship behavior. PLA Nursing Journal. 2, 1–4.

Google Scholar

Kim, S., Roh, H. J., and Sok, S. (2021). Empathy and Self-Efficacy in Elderly Nursing Practice among Korean Nurses. Int. J. Environ. Res. Public Health 18:3072. doi: 10.3390/ijerph18063072

PubMed Abstract | CrossRef Full Text | Google Scholar

Kline, R. B. (2005). Principles and Practice of Structural Equation Modelling. Guilford Press, New York.

Google Scholar

Koranne, R., Williams, E. S., Poplau, S., Banks, K. M., Sonneborn, M., Britt, H. R., et al. (2022). Reducing burnout and enhancing work engagement among clinicians: The Minnesota experience. Health Care Manag. Rev. 47, 49–57. doi: 10.1097/HMR.0000000000000298

PubMed Abstract | CrossRef Full Text | Google Scholar

Li, R. X. (2021). Correlation between work engagement, self-efficacy and implicit attitude of nurses. Nurs. Res. 11, 2054–2057.

Google Scholar

Li, Y., Li, J., Cai, Y. M., Li, J., He, X. H., Sun, L. G. L., et al. (2014). The effect of head nurse's abusive management on nurses' insider identity perception based on structural equation model-based. Chinese journal of modern Nursing 49, 2173–2175.

Google Scholar

Lin, W. Q., Yuan, L. X., Kuang, S. Y., Zhang, X. X., Lu, C. J., Lin, T. T., et al. (2020). Work engagement as a mediator between organizational commitment and job satisfaction among community health-care workers in China: a cross-sectional study. Psychol. Health Med. 25, 666–674. doi: 10.1080/13548506.2019.1634821

PubMed Abstract | CrossRef Full Text | Google Scholar

Lisbona, A., Las Hayas, A., Palací, F. J., and Frese, M. (2021). Initiative in Work Teams: Lever between Authentic Leadership and Results. Int. J. Environ. Res. Public Health 18:4947. doi: 10.3390/ijerph18094947

PubMed Abstract | CrossRef Full Text | Google Scholar

Marsh, H., Balla, J., and Hau, K. (1996). “An evaluation of incremental fit indexes: a clarification of mathematical and empirical properties,” in Advanced structural equation modelling issues and techniques. eds. G. A. Marcoulides and R. E. Schumacker (NJ: Lawrence Erlbaum, Mahwah), 315–353.

Google Scholar

Özkan, A. H. (2021). Abusive supervision climate and turnover intention: Is it my coworkers or my supervisor ostracizing me? J. Nurs. Manag. 30, 1462–1469. doi: 10.1111/jonm.13398

CrossRef Full Text | Google Scholar

Qian, J., Wang, H., Han, Z. R., Wang, J., and Wang, H. (2015). Mental health risks among nurses under abusive supervision: the moderating roles of job role ambiguity and patients' lack of reciprocity. International Journal of Mental Health System. 9, 22–27. doi: 10.1186/s13033-015-0014-x

CrossRef Full Text | Google Scholar

Salanova, M., Lorente, L., Chambel, M. J., and Martínez, I. M. (2011). Linking transformational leadership to nurses' extra-role performance: the mediating role of self-efficacy and work engagement. J. Adv. Nurs. 67, 2256–2266. doi: 10.1111/j.1365-2648.2011.05652.x

PubMed Abstract | CrossRef Full Text | Google Scholar

Sannes, A. C., Christensen, J. O., Matre, D., Nielsen, M. B., and Gjerstad, J. (2021). Patterns of pain complaints and insomnia symptoms are associated with abusive supervision in the Norwegian working population: a latent class analysis. Scand. J. Pain 22, 118–124. doi: 10.1515/sjpain-2021-0124

CrossRef Full Text | Google Scholar

Schaufeli, W. (2021). Engaging Leadership: How to Promote Work Engagement? Front. Psychol. 12:754556. doi: 10.3389/fpsyg.2021.754556

PubMed Abstract | CrossRef Full Text | Google Scholar

Schaufeli, W. B., Salanova, M., González-Romá, V., and Bakker, A. B. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. J. Happiness Stud. 3, 71–92.

Google Scholar

Sharif Nia, H, Pahlevan Sharif, S, She, L, Sivarajan Froelicher, E, Kaveh, O, and Rahmatpour, P. The relationship between abusive supervision, psychological ownership, and quality of nursing care: The mediating role of job satisfaction Perspect Psychiatr Care. 2021. doi: 10.1111/ppc.12919 [Epub ahead of print].

PubMed Abstract | CrossRef Full Text | Google Scholar

Tepper, B. J. (2000). Consequences of abusive supervision. Acad. Manag. J. 43, 178–190. doi: 10.2307/1556375

PubMed Abstract | CrossRef Full Text | Google Scholar

Tillott, S., Walsh, K., and Moxham, L. (2013). Encouraging engagement at work to improve retention. Nurs. Manag. 19, 27–31. doi: 10.7748/nm2013.03.19.10.27.e697

CrossRef Full Text | Google Scholar

Tomietto, M., Paro, E., Sartori, R., Maricchio, R., Clarizia, L., De Lucia, P., et al. (2019). Work engagement and perceived work ability: An evidence-based model to enhance nurses' well-being. J. Adv. Nurs. 75, 1933–1942. doi: 10.1111/jan.13981

PubMed Abstract | CrossRef Full Text | Google Scholar

Tsai, C. W., Tsai, S. H., Chen, Y. Y., and Lee, W. L. (2014). A study of nursing competency, career self-efficacy and professional commitment among nurses in Taiwan. Contemp. Nurse 49, 96–102. doi: 10.5172/conu.2014.49.96

CrossRef Full Text | Google Scholar

Wallin, S., Rauhala, A., Fjellman-Wiklund, A., and Nyman, P. (2021). Fagerström L Occupational self-efficacy and work engagement associated with work ability among an ageing work force: A cross-sectional study. Work 70, 591–602. doi: 10.3233/WOR-213595

PubMed Abstract | CrossRef Full Text | Google Scholar

Waltz, L. A., Muñoz, L., Weber Johnson, H., and Rodriguez, T. (2020). J Exploring job satisfaction and workplace engagement in millennial nurses. Nurs. Manag. 28, 673–681. doi: 10.1111/jonm.12981

PubMed Abstract | CrossRef Full Text | Google Scholar

Wang, S. S., Liu, Y. H., and Yang, J. H. (2012). Establishment of the relationship model of professional nursing practice environment, psychological empowerment and nurses' work engagement. Chin. J. Nurs. 47, 834–837.

Google Scholar

Wu, W. L., and Lee, Y. C. (2020). Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory. Int. J. Environ. Res. Public Health 17:2615. doi: 10.3390/ijerph17072615

PubMed Abstract | CrossRef Full Text | Google Scholar

Zhang, Y. W., and Gan, Y. Q. (2005). Reliability and validity of the Chinese version of the Utrecht work engagement scale UWES. Chin. J. Clin. Psych. 13, 268–270.

Google Scholar

Zhang, Y. F., and Li, J. P. (2015). Influence of multiple leadership styles of head nurses on work engagement of nurses. Chin. J. Nurs. 50, 589–592.

Google Scholar

Keywords: abusive supervision, self-efficacy, work engagement, nursing managers, leadership

Citation: Sun N, Zheng Q, Li L, Zhu H, Liu X, Zhou S and Han H (2022) A model of abusive supervision, self-efficacy, and work engagement among Chinese registered nurses: The mediating role of self-efficacy. Front. Psychol. 13:962403. doi: 10.3389/fpsyg.2022.962403

Received: 06 June 2022; Accepted: 19 October 2022;
Published: 29 November 2022.

Edited by:

Oriol Yuguero, Lleida Institute for Biomedical Research (IRBLleida), Spain

Reviewed by:

Pardis Rahmatpour, Alborz University of Medical Sciences, Iran
Long She, Swinburne University of Technology Sarawak Campus, Malaysia

Copyright © 2022 Sun, Zheng, Li, Zhu, Liu, Zhou and Han. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

*Correspondence: Laiyou Li, bGlsYWl5b3Vfc25AMTI2LmNvbQ==

These authors have contributed equally to this work and share first authorship

Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.