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ORIGINAL RESEARCH article
Front. Organ. Psychol.
Sec. Employee Well-being and Health
Volume 3 - 2025 | doi: 10.3389/forgp.2025.1517251
Mitigating Emotional Exhaustion and Disability Claims: The Roles of Health and Well-being Climate, and
Provisionally accepted- 1 Laval University, Quebec, Canada
- 2 HEC Montréal, Université de Montréal, Montreal, Quebec, Canada
- 3 Université TÉLUQ, Quebec City, Quebec, Canada
This study examines the impact effect of the Health and Well-being Climate (HWC) and the moderating role of supervisor support on employees' emotional exhaustion and insurance claims, grounded in the Conservation of Resources theory. Quantitative data were collected from 661 employees across 17 organizations in Canada, and group insurance claims data for these employees were also analyzed. Structural equation modeling was conducted using IBM SPSS AMOS 28.0 to test all hypotheses. The findings indicate that a positive perception of the HWC among employees reduces both emotional exhaustion and the number of disability claims. Furthermore, supervisor support moderates the relationship between HWC and emotional exhaustion. High levels of emotional exhaustion and disability claims from employees can result in significant direct and indirect costs for employers. This study aims to provide organizations, managers, and practitioners with insights into effective strategies for mitigating these costs.
Keywords: health and well-being climate, Supervisor support, Occupational health and well-being, Insurance claims, Emotional exhaustion
Received: 25 Oct 2024; Accepted: 20 Mar 2025.
Copyright: © 2025 Beauchamp Legault, Chênevert and Mansour. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Marie-Ève Beauchamp Legault, Laval University, Quebec, Canada
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