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ORIGINAL RESEARCH article

Front. Organ. Psychol.
Sec. Performance and Development
Volume 3 - 2025 | doi: 10.3389/forgp.2025.1431539
This article is part of the Research Topic Impact of Remote Work on Individual and Organizational Performance Constructs View all 4 articles

Telework Preference: An Understanding from Theory of Planned Behavior

Provisionally accepted
Pedro I Leiva Pedro I Leiva 1*Edgar E. Kausel Edgar E. Kausel 2Hector P Madrid Hector P Madrid 3Rodrigo A Alday Rodrigo A Alday 3,4
  • 1 Department of Administration, Faculty of Economics and Business, University of Chile, Santiago, Santiago Metropolitan Region (RM), Chile
  • 2 School of Management, Pontifical Catholic University of Chile, Santiago, Santiago Metropolitan Region (RM), Chile
  • 3 Business School, Adolfo Ibáñez University, Santiago, Santiago Metropolitan Region (RM), Chile
  • 4 School of Social Sciences, University of O'Higgins, Rancagua, Chile

The final, formatted version of the article will be published soon.

    The massive implementation of teleworking during the COVID-19 pandemic highlighted its advantages for employees and organizations. Afterwards, transitioning back to the office some companies are considering hybrid arrangements to sustain the positive effects of teleworking on job performance. This study, performed during the COVID-19 pandemic, argues that effective telework depends not only on organizational support but also on employees' preferences for telework. Drawing on the Theory of Planned Behavior (TPB), we propose that employees' telework preference is influenced by their attitudes and subjective norms regarding teleworking, moderated by their perceptions of telework behavioral control. Using a two-wave survey of 162 employees from two service organizations in Chile, South America, our findings reveal that positive attitudes toward teleworking significantly predict telework preference.Additionally, the subjective norm positively influences telework preference when employees perceive high behavioral control. These findings contribute to TPB and telework management literature broadening the scope of TPB on telework and offering practical insights for enhancing telework management.

    Keywords: Telework, Preferences, attitudes, theory of planned behavior Telework Preference: An Understanding from Theory of Planned Behavior, Theory of Planned Behavior (TBP), Remote work

    Received: 12 May 2024; Accepted: 16 Jan 2025.

    Copyright: © 2025 Leiva, Kausel, Madrid and Alday. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Pedro I Leiva, Department of Administration, Faculty of Economics and Business, University of Chile, Santiago, Santiago Metropolitan Region (RM), Chile

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.