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ORIGINAL RESEARCH article
Front. Comput. Sci.
Sec. Digital Education
Volume 7 - 2025 | doi: 10.3389/fcomp.2025.1549262
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This study evaluated the maturity of Digital Transformation (DT) in a Higher Education Institution (HEI), analyzing how teachers, students, administrators and managers perceive various dimensions of DT, including Sociocultural, Teaching-Learning, Digital Governance, Research-Innovation, Academic Management, Administrative Management, Institutional Image-Marketing and University Extension. A quantitative approach was used, applying four structured surveys validated by experts to 338 participants from a HEI, which were processed by applying Spearman's correlation analysis. It was found that digital maturity varies significantly according to the actor and the dimension considered. through a quantitative approach and Spearman correlation analysis, it was found that digital maturity varies significantly depending on the actor and the dimension considered. For teachers, Digital Governance shows strong links with University Extension and Research, suggesting that digitalization enhances both social projection and academic collaboration. Students, perceive the importance of Institutional Image-Marketing in creating a positive presence of the institution. As for administrative staff, administrative management is strongly related to Institutional Image, reflecting the impact of internal efficiency on public perception. Managers, on the other hand, emphasize the role of University Extension in strengthening institutional prestige. The study concludes that DT in HEIs is multifactorial and recommends adopting customized digital maturity strategies that respond to the needs of each actor, thus facilitating an effective and sustainable digital transformation.
Keywords: digital transformation, Digital Education, Maturity levels, correlational analysis, Higher education institutions
Received: 20 Dec 2024; Accepted: 31 Mar 2025.
Copyright: © 2025 Bravo-Jaico, Maquen-Niño, German, VALDIVIA, Alarcón, Aquino and Serquén. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence:
Jessie Bravo-Jaico, National University Pedro Ruiz Gallo, Lambayeque, Peru
Gisella Luisa Elena Maquen-Niño, National University Pedro Ruiz Gallo, Lambayeque, Peru
Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
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