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ORIGINAL RESEARCH article

Front. Psychol.
Sec. Organizational Psychology
Volume 15 - 2024 | doi: 10.3389/fpsyg.2024.1436518
This article is part of the Research Topic Emotional Resilience for Wellbeing and Employability: The Role of Learning and Training – Volume II View all 7 articles

A Cross-sectional Study to Explore the Relationship Between the Technology Acceptance Model and Burnout and Depression Among Pharmacists Working with a Pharmacy Robotic Dispensing System

Provisionally accepted
Amna Ibrahim Alshamsi Amna Ibrahim Alshamsi 1*Mariam ALRudwan Mariam ALRudwan 1Hessa AbdulQader Hessa AbdulQader 2Pramod Chhabrani Pramod Chhabrani 3Safa Awad Safa Awad 1Mona Almansoori Mona Almansoori 4
  • 1 Emirates Health Services (EHS), Dubai, United Arab Emirates
  • 2 Al-Amal Psychiatric Hospital, Emirates Health Services (EHS), Dubai, United Arab Emirates
  • 3 Al Kuwait Hospital Dubai, Emirates Health Services (EHS), Dubai, Dubai, United Arab Emirates
  • 4 Alamal Psychiatric Hospital, Dubai, United Arab Emirates

The final, formatted version of the article will be published soon.

    Objectives: This study compares hospitals using a pharmacy robotic dispensing system (RPDS) with those using manual dispensing systems regarding burnout and depression among pharmacists in Emirates Health Services (EHS) hospitals. Furthermore, this study aims to bridge the gap in the literature concerning the relationship between burnout and the technology acceptance model (TAM). Methods: A cross-sectional survey was conducted to determine whether burnout and TAM differed between hospitals with RPDS and those with manual dispensing system. The study was carried out in ten hospitals governed by the EHS. Results: A total of 256 respondents completed the survey. Burnout and depression levels among pharmacists working with RPDS did not differ significantly from those using manual dispensing systems. However, the median of personal burnout levels in female pharmacists (Mdn = 50) differed significantly from those using manual dispensing systems (Mdn = 25; U = 3497.5, z = -7.8, p < 0.001, r = -0.49). In contrast, male pharmacists exhibited higher levels of technology acceptance (U = 11357, z = 5.58, p < 0.001, r = 0.35; U = 10391, z = 4.0, p < 0.001, r = 0.25). Conclusion: This study explored the differences in burnout, depression levels, and TAM among employees working in public hospitals in the United Arab of Emirates. Overall, automation had both positive and negative effects on workplace stressors experienced by pharmacy staff.

    Keywords: Pharmacy Robotic Dispensing System, Technology acceptance model, burnout, Depression, Pharmacists

    Received: 22 May 2024; Accepted: 19 Dec 2024.

    Copyright: © 2024 Alshamsi, ALRudwan, AbdulQader, Chhabrani, Awad and Almansoori. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Amna Ibrahim Alshamsi, Emirates Health Services (EHS), Dubai, 2299, United Arab Emirates

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.