Llewellyn E. van Zyl
Sebastiaan Rothmann- 1Department of Industrial Engineering, University of Eindhoven, Eindhoven, Netherlands
- 2Optentia Research Focus Area, North-West University, Vaal Triangle Campus (VTC), Vanderbijlpark, South Africa
- 3Department of Human Resource Management, University of Twente, Enschede, Netherlands
- 4Department of Social Psychology, Institut für Psychologie, Goethe University, Frankfurt am Main, Germany
Editorial on the Research Topic
Positive Organizational Interventions: Contemporary Theories, Approaches and Applications
Introduction
Positive Organizational Interventions (POIs) have emerged as popular mechanisms to facilitate the personal/professional development and well-being of individuals as well as optimizing the growth potential of organizations (van Zyl and Rothmann, 2019a). These interventions draw from positive psychological principles, processes, and practices in order to produce positive outcomes for the individual (e.g., work engagement), the team (e.g., collaboration, team flow) and ultimately, the organization (e.g., innovative work behaviors) (Costantini et al., 2019). Through the optimization, utilization and application of an entity's strengths, POIs are not aimed at fixing what is proverbially “wrong,” or correcting deviant behaviors, but rather focus on enhancing what is already working well (van Zyl and Rothmann, 2019b). This positive approach toward individual and organizational development has gained mass-appeal within the popular psychological press circuit (“Pop Psych”) and is readily implemented within organizational contexts (Haberlin, 2019; van Zyl et al.).
Pop Psych has increased the visibility of POIs within the broader population through providing access to scientific content in an easily digestible format (Seligman, 2012). Pop Psych authors promise “ten scientifically proven ways” or “five easy evidence-based practices” to build flourishing organizations, optimal functioning teams, positive leaders and thriving employees through translating “scientifically proven interventions” into consumer-friendly terms (Ausch, 2016). However, the scientific merits of these portrayals within the Pop Psych press are questionable as authors miscommunicate findings, provide erroneous “summaries” of papers, and fundamentally alter both the context of- and POIs protocols published within the scientific literature (Ferguson, 2015, 2019). Therefore, when these interventions are implemented within practice, they rarely yield functional returns and do not deliver on their promises (Ausch, 2016). This in turn has a negative impact on the perceptive value of POIs within both the public domain and the broader discipline of psychology.
Scientists within the broader discipline of psychology have also questioned the effectiveness of POIs and shown to be critical of the underlying paradigm (i.e., positive psychology) (c.f. Brown et al., 2014; Friedman and Brown, 2018; Wong and Roy, 2018; Trask-Kerr et al., 2019). Academic authors have highlighted that POIs produce mixed results outside of clinical contexts (Bolier et al., 2013; Roll et al., 2019), that intervention effects are rarely replicable (Mongrain and Anselmo-Matthews, 2012; Khanna and Singh, 2019) or sustained (Turnes et al., 2020; van Zyl et al., 2020), that reported effect sizes are usually small (Bolier et al., 2013) and that the effectiveness of POIs are highly dependent upon contextual factors (Parks and Schueller, 2014; Wong and Roy, 2018).
Contemporary literature suggests the lack of effectiveness of POIs is a function of a plethora of factors ranging from insufficient duration of the intervention, inappropriate dissemination methods, inadequate consideration of cultural and contextual factors, to a failure to build interventions around validated theoretical models, poor measurement strategies and person-activity misfit (Stander and van Zyl, 2019; van Zyl et al., 2019). In essence, the problem stems from poor POI design, implementation and evaluation methods which is exasperated by a lack extensive POI intervention protocols and methodologies within the academic literature. In those instances where POIs have shown to be effective, intervention content is usually condensed into a single paragraph in the methods' section or removed in its entirety in the final manuscript. This severely limits or deludes its potential transferability into practice.
In order to address these challenges, practitioners and researchers need to develop a shared understanding as to how POIs need to be designed, how content needs to be aligned to the strengths of participants, how to effectively evaluate such and finally how to maintain the positive effects over time. Similarly, clear intervention protocols need to be established, practice friendly process models need to be provided and the models on which interventions are built needs to be expanded. As such, the purpose of this Research Topic and e-book was to address these challenges through curating innovative theoretical and empirical POI research relating to modern intervention designs, methodologies, models, content, and evaluation methods.
Structure and Contribution of this Special Issue
The primary aim of this manuscript was to collate a collection of contemporary approaches toward the development, implementation and evaluation of POIs which could easily be translated into practical, viable instruments for others to employ. The 12 manuscripts in this special issue, summarized in Table 1, are classified into four sections:
(1) Empirically validated positive organizational intervention strategies. Here the focus is on determining the effectiveness of POIs and to present readers with intervention protocols.
(2) Empirical models for positive organizational interventions. In this section, authors aimed to provide a proverbial “roadmap” on which POIs can be built, and to show how adopting a certain type of intervention approach may impact organizational outcomes.
(3) Positive organizational intervention strategies and frameworks. Here the focus was on providing broad practice friendly POI strategies and frameworks.
(4) Online POI design principles. In this section, the authors attempted to provide an overview of important components to consider when designing engaging online POIs.
Table 1. Summary of the contributions to this special topic.
The papers in each of these respective sections advances our understanding as to what constitutes a POI, as well as how such should effectively be designed and implemented. On a meta-level, this special issue highlights the following:
(1) POIs largely involve a structured set of intentional developmental initiatives that are initiated by an organization, that are built upon the positive psychology paradigm with the specific aim to promote positive states, traits, behaviors and to facilitate a positive organizational climate and culture.
(2) POIs could take the form of self-administered intentional activities (e.g., counting one's blessings), group-based development initiatives (e.g., happiness trainings), organizational level interventions (e.g., strengths-based performance management) and strengths- or positive coaching.
(3) POIs that do not produce the desired effects are largely the result of poor empirical models underpinning interventions, interventions focusing on enhancing outcomes rather than specifically targeted mediators/moderators, poor intervention design and unreliable measuring instruments, as well as person-activity misfit and when basic behavioral change models are ignored.
(4) In terms of POI design, the focus should be placed on the duration of the intervention, participants intention-to-treat, appropriate dissemination methods or tools should be employed, and the culture and context of participants need to be taken into consideration.
(5) Effective POIs focus on aligning the features of the intervention and the methodology of its dissemination, to the personal features of the participants and
(6) Participants and facilitators need to be debriefed after the completion of the intervention.
Guidelines for Designing Positive Organizational Interventions
This special issue further highlights that the effectiveness of POIs is fundamentally a function of its intentional design. Although various attempts have been made to provide structured guidelines on designing POIs and Positive Psychological Interventions (van Zyl et al., 2019), no clearly validated frameworks or protocols for such exist. This special issue highlights six elements of designing impactful POIs (see Figure 1).
Figure 1. Elements to consider when designing POIs.
When designing POIs, researchers and practitioners should consider the following:
a. Defining the scope and context of the intervention. Here the focus is on understanding the nature of the underlying problem within the population and determining the way to effectively address and approach such. Practitioners should first conduct a needs analyses to determine the underlying needs of participants. These needs need to be reformulated/categorized into specific positive states, -traits and behaviors that need to be targeted by the intervention. Practitioners should therefore carefully consider the appropriateness and relevance of these factors/constructs for the specific context (Alexandrova, 2017) as such would influence the effectiveness of the intervention. The specific context in which the intervention is to take place, plays a major role in both the adoption of- and adherence to intervention content and should therefore be an essential element of investigation during the scoping/panning process. In essence, the purpose of the intervention, the target population group, the level of the intervention, the needs/context of participants and the specific positive factors to be targeted needs to be considered in this phase.
b. Building interventions around positive psychological theories and models. Effective interventions start with a clarifying a core positive outcome to be achieved and be aligned to an appropriate positive psychological theory or model. This model is used to provide a roadmap on which the developmental practices can be built. Here one needs to ensure that the positive psychological outcome to be achieved is aligned to the nature, scope and treatment trajectory. Further an appropriate behavioral change model needs to be selected to understand the facilitators and barriers that impacts changes in behaviors. These models should clearly articulate both the positive states/traits/behaviors to be targeted as well as the specific repertoire of skills, capabilities and resources required to enhance such (Oades et al., 2020).
c. Validated diagnostic frameworks and assessment techniques/tools need to be employed. Validated positive psychological assessment techniques/instruments need to be used to assess the core components of the theoretical model being tested. The entire measurement/diagnostic model needs to be tested in the beginning and end of the intervention. Practitioners should further assess participants' intention to treat and willingness to participate. Clear goals for the intervention and an appropriate evaluation strategy needs to be developed before the start of the intervention.
d. Developing intervention content aligned to the empirical model and that “fits” the participant. Intervention content needs to be aligned to the components of the empirical model, with functional developmental activities designed to enhance the specific state/behaviors being targeted. Intervention activities should be designed to develop specifics skills and capabilities within real-world environments; actively considering the contextual resources and constraints of participants. Intervention content should be novel and not repetitive, but also be challenging, and provide opportunities for autonomous practice. Intervention should also be designed around the utilization of individual strengths, and optimal usage of currently available personal/social resources in order to enhance the effectiveness and sustainability of its positive effects over time. Further, attempts need to be made to align intervention content to personal characteristic of participants to enhance intervention adherence. Specific focus needs to be placed on ensuring both person-intervention fit, as well as context-intervention fit to increase adherence and engagement. Finally, the means through which the content is to be delivered and the time frame for delivery needs to be defined. The mode of delivery needs to be aligned to the personal characteristics and capabilities of participants. All these elements need to culminate in the development of a structural intervention protocol.
e. Interventions need to be structurally implemented and appropriately managed. The effectiveness of an intervention is not only dependent upon the design, but also in how it is executed. Practitioners should ensure adherence to the intervention protocol, and only intervene if participants are showing adverse reactions to the content. Practitioners should actively monitor both the effect of the intervention and participant engagement/adherence.
f. POIs need to be appropriately evaluated. Changes in the positive psychological outcome (dependent variable) need to be actively monitored. Both quantitative and qualitative assessment measures need to be employed. Direct feedback during the intervention process need to be solicited from participants.
Conclusion
Despite significant advancements in the field of applied positive psychology, and the popularization of a “positive approach toward people and organizational development” in practice, intervention research still seems to be in its infancy. We therefore hope that this special issue will provide the reader with some context as to our current understanding of POIs and stimulate future researchers to further investigate how such can be optimally designed, implemented, and evaluated.
Author Contributions
Both authors listed have made a substantial, direct and intellectual contribution to the work, and approved it for publication.
Conflict of Interest
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
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Keywords: positive organizational interventions, positive psychological interventions, strengths based development, positive psychological coaching, talent management
Citation: van Zyl LE and Rothmann S (2020) Editorial: Positive Organizational Interventions: Contemporary Theories, Approaches and Applications. Front. Psychol. 11:607053. doi: 10.3389/fpsyg.2020.607053
Received: 16 September 2020; Accepted: 21 October 2020;
Published: 17 November 2020.
Edited and reviewed by: Renato Pisanti, University Niccolò Cusano, Italy
Copyright © 2020 van Zyl and Rothmann. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
*Correspondence: Llewellyn E. van Zyl, bGxld2VsbHluMTAxJiN4MDAwNDA7Z21haWwuY29t