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ORIGINAL RESEARCH article

Front. Sociol.
Sec. Work, Employment and Organizations
Volume 9 - 2024 | doi: 10.3389/fsoc.2024.1430384
This article is part of the Research Topic Organizations between Continuity and Disruption – The Organization and Management of Perpetual Change in Times of Digitalization View all articles

Digital Transformation and Organizational Restlessness

Provisionally accepted
Cristina Besio Cristina Besio Marco Jöstingmeier Marco Jöstingmeier *Christine Posner Christine Posner
  • Helmut Schmidt University, Hamburg, Germany

The final, formatted version of the article will be published soon.

    In modern society, organizations are expected to be increasingly flexible toand adapt to constantly changing environments. While such flexibility is often considered as a positive trait of organizations, the risks of continuous organizational change are often overlooked. Against this background, we argue that continuous, multiple, and uncoordinated organizational change can lead to a state we define as "organizational restlessness" and to a loss of the benefits of stable structures. Paradoxically, it is even possible that organizational restlessness reduces the capability of organizations to planfully introduce specific and highly desirable changes, such as those related to digital transformation. Using a case study of a large German public administration, we identify three sources of organizational restlessness: the innovation imperative of modern society, changes in political leadership as a result of democratic elections, and the bureaucratic principle of personnel rotation. While barriers to digital transformation are often explained by bureaucratic rigidity, we show that also constant uncoordinated change hinders sustainable digital transformation. Our paper thus contributes to an enhanced understanding of organizational continuity and disruption, as we show that both are needed to digitalize organizations further.

    Keywords: Digitalization1, organizational restlessness2, organizational change3, innovation4, public administration5

    Received: 09 May 2024; Accepted: 05 Aug 2024.

    Copyright: © 2024 Besio, Jöstingmeier and Posner. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Marco Jöstingmeier, Helmut Schmidt University, Hamburg, Germany

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