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ORIGINAL RESEARCH article

Front. Robot. AI
Sec. Human-Robot Interaction
Volume 11 - 2024 | doi: 10.3389/frobt.2024.1346257
This article is part of the Research Topic From Child-Centered to Family-Centered Design for New Technology View all articles

Child-Centered Home Service Design for a Family Robot Companion

Provisionally accepted
Hyo Jeong Lym Hyo Jeong Lym 1Hyo In Son Hyo In Son 2Da-Young Kim Da-Young Kim 1,3Juhyun Kim Juhyun Kim 1Jae Hee Chung Jae Hee Chung 2*Min-Gyu Kim Min-Gyu Kim 1*
  • 1 Korea Institute of Robot and Convergence (KIRO), Pohang, North Gyeongsang, Republic of Korea
  • 2 Hongik University, Seoul, Republic of Korea
  • 3 Pusan National University, Busan, Busan, Republic of Korea

The final, formatted version of the article will be published soon.

    The home robot-based child activity service aims to cultivate children's social emotions. A design theme was produced by interviewing child development experts and parents. The activity service is composed of 50 plays and 70 conversations. These were developed based on activities from psychomotor therapy and the guidelines of Ministry of Early Childhood Education in South Korea. In the field test, 50 children aged five-seven years participated to experience the activity services at home for four days. After completing the four days of field testing, we conducted customer satisfaction (CSAT) surveys, Godspeed evaluations and interviews to quantitatively and qualitatively verify the evaluations by the children and parents. As a result, 92% of the children and 80% of the parents evaluated that they were satisfied with the service. In addition, our results revealed that the social robotbased service contributed to improving the relationship between children and families by functioning as a messenger. Finally, the lessons learned from the service development and field tests were discussed to aid service designers and robotics engineers.

    Keywords: human-robot interaction, Child-robot interaction, social robot, service design, Interaction design, Childcare

    Received: 29 Nov 2023; Accepted: 31 May 2024.

    Copyright: © 2024 Lym, Son, Kim, Kim, Chung and Kim. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence:
    Jae Hee Chung, Hongik University, Seoul, 121-791, Republic of Korea
    Min-Gyu Kim, Korea Institute of Robot and Convergence (KIRO), Pohang, North Gyeongsang, Republic of Korea

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.