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ORIGINAL RESEARCH article

Front. Public Health
Sec. Public Health Policy
Volume 12 - 2024 | doi: 10.3389/fpubh.2024.1424133

Implementation Practice and Associated Factors of a Balanced Scorecard in Central Gondar Zone, Public Primary Hospitals Northwest, Ethiopia

Provisionally accepted
Nigusu Worku Nigusu Worku 1*Seid Yeshaw Seid Yeshaw 2Geta Asrade Geta Asrade 2Asebe Hagos Asebe Hagos 2Muluken Genetu Chanie Muluken Genetu Chanie 3
  • 1 Institute of Public Health, University of Gondar, Gondar, Ethiopia
  • 2 Department of Health Systems and Policy, Institute of Public Health, College of Medicine and Health Science, University of Gondar, Gondar, Ethiopia., Gondar, Amhara Region, Ethiopia
  • 3 Department of Health System and Management, School of Public Health, College of Medicine and Health Sciences, Wollo University, Dessie, Ethiopia., Dessie, Ethiopia

The final, formatted version of the article will be published soon.

    Background: In health care, poor service and dissatisfied customers often result from ineffective balanced scorecard implementation, especially high magnitude in developing nations like Ethiopia. This study focuses on public primary hospitals in the central Gondar zone of Northwest Ethiopia to evaluate the practice of balanced scorecard implementation and its influencing factors, aiming to fill a gap in research in this region.A study was carried out in primary hospitals in the Central Gondar Zone during May 25 to June 26, 2022. We used quantitative and qualitative methods, with 404 participants chosen randomly for the quantitative part and 12 participants selected purposefully for the qualitative part.Bivariable and multivariable logistic regression analyses were done. The strength of associations was measured using the adjusted odds ratio (AOR), with a p-value of less than 0.05 in the multivariable analysis considered a significant factor. Thematic analysis was done for the qualitative part.

    Keywords: BSC implementation, BSC implementation practice, public primary hospital, Central Gondar, Ethiopia

    Received: 30 Apr 2024; Accepted: 24 Dec 2024.

    Copyright: © 2024 Worku, Yeshaw, Asrade, Hagos and Chanie. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Nigusu Worku, Institute of Public Health, University of Gondar, Gondar, Ethiopia

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