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ORIGINAL RESEARCH article

Front. Public Health
Sec. Health Economics
Volume 12 - 2024 | doi: 10.3389/fpubh.2024.1338649

What do families value most about the care home were their elderly relatives live?

Provisionally accepted
Eduardo A. Leché-Martín Eduardo A. Leché-Martín 1Isabel Saz-Gil Isabel Saz-Gil 2Ana I. Gil-Lacruz Ana I. Gil-Lacruz 3María J. Sierra-Berdejo María J. Sierra-Berdejo 3Marta Gil-Lacruz Marta Gil-Lacruz 4*
  • 1 Servicios Sociales Comunitarios. Ayuntamiento de Zaragoza, Zaragoza, Spain
  • 2 Faculty of Social and Human Sciences, University of Zaragoza, Teruel, Spain
  • 3 University of Zaragoza, Independent researcher, Zaragoza, Spain
  • 4 Faculty of Health Sciences, University of Zaragoza, Zaragoza, Aragon, Spain

The final, formatted version of the article will be published soon.

    The 2030 Agenda and the principles of Corporate Social Responsibility (CSR) define companies and public authorities as agents for social change sharing objectives such as promotion of health, personal development and social engagement, among others.Care homes for the elderly are an example of organisations that should be particularly aware of these priorities. Since they work with vulnerable groups, collaboration with the families is essential in ensuring residents' well-being.The objective of this study is to analyse the factors that condition the satisfaction of relatives of residents in a care home for the elderly located in a rural environment in the province of Huesca (Spain).The 51 relatives interviewed rated the following points very positively: location and accessibility, food service, medical resources, communication with the staff and management team. A high percentage, however, did not know about the channels for volunteer work and institutional involvement. Some psychosocial indicators related to families' interaction and communication with the staff and their potential involvement in the dynamics of the institution have considerable weight in how they explain their satisfaction.

    Keywords: Care homes, Evaluation of services, Psychosocial indicators, family involvement, Corporate social responsibility, healthy organisations

    Received: 20 Nov 2023; Accepted: 16 Jul 2024.

    Copyright: © 2024 Leché-Martín, Saz-Gil, Gil-Lacruz, Sierra-Berdejo and Gil-Lacruz. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Marta Gil-Lacruz, Faculty of Health Sciences, University of Zaragoza, Zaragoza, 500009, Aragon, Spain

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