AUTHOR=Mensah Isaac Kofi , Zeng Guohua , Mwakapesa Deborah Simon 

TITLE=The behavioral intention to adopt mobile health services: The moderating impact of mobile self-efficacy

JOURNAL=Frontiers in Public Health

VOLUME=10

YEAR=2022

URL=https://www.frontiersin.org/journals/public-health/articles/10.3389/fpubh.2022.1020474

DOI=10.3389/fpubh.2022.1020474

ISSN=2296-2565

ABSTRACT=<p>This study explored the moderating impact of mobile self-efficacy on the adoption of mobile health services. The UTAUT was used as the theoretical foundation for this study. The results have indicated that mobile self-efficacy was significant in moderating the impact of both performance expectancy (β = −0.005, <italic>p</italic> &lt; 0.05) and effort expectancy (β = −010, <italic>p</italic> &lt; 0.05) on the adoption of mobile health services. In addition, it was revealed to our surprise that both performance (β = 0.521, <italic>t</italic> = 9.311, <italic>p</italic> &gt; 0.05) and effort expectancy (β = 0.406, <italic>t</italic> = 7.577, <italic>p</italic> &gt; 0.05) do not determine the behavioral intention to use mobile health services. Effort expectancy and behavioral intention to use were also, respectively, not significant in influencing performance expectancy (β = 0.702, <italic>t</italic> = 12.601, <italic>p</italic> &gt; 0.05) and intention to recommend the adoption of mobile health services (β = 0.866, <italic>t</italic> = 13.814, <italic>p</italic> &gt; 0.05). Mobile self-efficacy, however, was found to significantly predict the citizen's intention to recommend the adoption of mobile health services (β = 0.139, <italic>t</italic> = 2.548, <italic>p</italic> &lt; 0.05). The implications of these findings on mobile health are discussed.</p>