AUTHOR=Robinson Michael D. , Irvin Roberta L. , Krishnakumar Sukumarakurup 

TITLE=Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship

JOURNAL=Frontiers in Psychology

VOLUME=14

YEAR=2023

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2023.1092254

DOI=10.3389/fpsyg.2023.1092254

ISSN=1664-1078

ABSTRACT=<sec><title>Introduction</title><p>Efforts to link ability-related emotional intelligence to organizational behavior have resulted in modest findings.</p></sec><sec><title>Methods</title><p>The present three studies examine whether a work-contextualized form of emotional intelligence (W-EI) may have greater predictive value, particularly in the organizational citizenship domain. Because W-EI should benefit social relationships within the workplace, positive associations between W-EI and organizational citizenship behavior were hypothesized.</p></sec><sec><title>Results</title><p>This hypothesis was supported in three studies (total <italic>N</italic> = 462) involving samples of part-time student employees (Study 1), postdoctoral researchers (Study 2), and full-time employees (Study 3). All studies also provided evidence for incremental validity, such as with respect to the Big 5 personality traits, and Study 3 highlighted processes related to workplace engagement (in the form of higher levels of interpersonal job satisfaction and lower levels of burnout).</p></sec><sec><title>Discussion</title><p>The results demonstrate the importance of W-EI in understanding employee variations in organizational citizenship.</p></sec>