AUTHOR=Chen Ying , Lu Qi , Wei Yuxuanjing TITLE=Use of Apology Strategies in Emails by Chinese Learners of English: Evidence Based on Naturally Occurring Data JOURNAL=Frontiers in Psychology VOLUME=12 YEAR=2022 URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2021.782613 DOI=10.3389/fpsyg.2021.782613 ISSN=1664-1078 ABSTRACT=
Using a data set of 30 authentic institutional emails written by Chinese college students to their native English teacher, this article investigates the frequency and combinations of apology strategies used by English as a Foreign Language (EFL) learners in natural contexts. Drawing on the coding framework adapted from previous studies, this article carries out a fine-grained analysis of apology behaviors of Chinese EFL learners when they offended their teacher for various reasons. Results revealed that the most frequently used strategy was illustrative force indicating devices (IFIDs), and “IFIDs + taking on responsibility” ranked the most frequent combination. Among IFID sub-strategies,