AUTHOR=Li Jia , Xu Sen 

TITLE=Extraversion, Neuroticism, and Employee Voice: A Conservation of Resources Perspective

JOURNAL=Frontiers in Psychology

VOLUME=11

YEAR=2020

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2020.01281

DOI=10.3389/fpsyg.2020.01281

ISSN=1664-1078

ABSTRACT=<p>Drawing on the Conservation of Resources (COR) theory, we constructed a model about how two of Big-Five personality traits, extraversion and neuroticism, respectively, influence employee voice through an indirect effect of emotional exhaustion. We distributed two wave surveys to 435 employees and their supervisors in a Chinese state-owned bank. Our analyses indicated that extraversion had a positive indirect effect on employee voice <italic>via</italic> emotional exhaustion, whereas neuroticism had a negative indirect effect on employee voice <italic>via</italic> emotional exhaustion. We concluded by discussing our theoretical implications with research on employee voice and COR. Additionally, we discussed our practical implications for managerial practices and for the general public.</p>