AUTHOR=Winslow Carolyn J. , Sabat Isaac E. , Anderson Amanda J. , Kaplan Seth A. , Miller Sarah J. 

TITLE=Development of a Measure of Informal Workplace Social Interactions

JOURNAL=Frontiers in Psychology

VOLUME=10

YEAR=2019

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2019.02043

DOI=10.3389/fpsyg.2019.02043

ISSN=1664-1078

ABSTRACT=<p>A measure of informal, non-task-related workplace social interactions that captures both the frequency of interactions and the positive affect that can accompany such interactions was developed and validated. In two samples of employees (<italic>N</italic> = 188 and <italic>N</italic> = 315, respectively), the factor structure, reliability, and incremental predictive validity of the newly developed measure were evaluated. Results support the anticipated two-factor structure, demonstrate strong psychometric properties, and reveal that the new measure explains additional variance in employee outcomes (job satisfaction and job-related positive affect). This newly developed, 16-item scale provides a psychometrically sound measure for researchers and organizations to use in assessing, and potentially improving, two dimensions of workplace social interactions.</p>