AUTHOR=Liu Fang , Chow Irene H. , Huang Man 

TITLE=Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?

JOURNAL=Frontiers in Psychology

VOLUME=10

YEAR=2019

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2019.01726

DOI=10.3389/fpsyg.2019.01726

ISSN=1664-1078

ABSTRACT=<p>The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.</p>