Self-driving cars are an extremely high level of autonomous technology and represent a promising technology that may help older adults safely maintain independence. However, human behavior with automation is complex and not straightforward (
To address these issues, the current study examined the specific factors that affect younger and older adults’ trust in self-driving vehicles.
The results showed that trust in self-driving vehicles depended on multiple interacting variables, such as the age of the respondent, risk during travel, impairment level of the hypothesized driver, and whether the self-driving car was reliable.
The primary contribution of this work is that, contrary to existing opinion surveys which suggest broad distrust in self-driving cars, the ratings of trust in self-driving cars varied with situational characteristics (reliability, driver impairment, risk level). Specifically, individuals reported less trust in the self-driving car when there was a failure with the car technology; and more trust in the technology in a low risk driving situation with an unimpaired driver when the automation was unreliable.