AUTHOR=Cheung Francis , Lun Vivian M. C. , Cheung Mike W. -L. 

TITLE=Emotional Labor and Occupational Well-Being: Latent Profile Transition Analysis Approach

JOURNAL=Frontiers in Psychology

VOLUME=9

YEAR=2018

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2018.01084

DOI=10.3389/fpsyg.2018.01084

ISSN=1664-1078

ABSTRACT=<p>This study used the latent profile transition analysis (LPTA) to analyze whether emotional labor profiles change across time and how these profiles relate to occupational well-being (i.e., job satisfaction, quality of work life, psychological distress, and work–family conflict). A total of 155 full-time Chinese employees completed the questionnaire survey at two time points. Three latent profiles were identified at Time 1 and the same profiles were replicated at Time 2. We determined that the majority of the participants retained the original profiles. Lastly, occupational well-being differed significantly across the identified profiles. The limitations and implications of this study were also provided.</p>