AUTHOR=Arnold Kimberly T. , Becker-Haimes Emily M. , Wislocki Katherine , Bellini Lisa , Livesey Cecilia , Kugler Kelley , Weiss Michal , Wolk Courtney Benjamin TITLE=Increasing access to mental health supports for healthcare workers during the COVID-19 pandemic and beyond through a novel coaching program JOURNAL=Frontiers in Psychiatry VOLUME=13 YEAR=2022 URL=https://www.frontiersin.org/journals/psychiatry/articles/10.3389/fpsyt.2022.1073639 DOI=10.3389/fpsyt.2022.1073639 ISSN=1664-0640 ABSTRACT=
The COVID-19 pandemic led to heightened anxiety, distress, and burnout among healthcare workers and faculty in academic medicine. Penn Medicine launched Coping First Aid (CFA) in March 2020 in response to the pandemic. Informed by Psychological First Aid principles and therapeutic micro skills, CFA was designed as a tele-mental healthcare service for health system employees and their families delivered by trained lay volunteer coaches under the supervision of licensed mental health clinicians. We present an overview of the model, feasibility and utilization data, and preliminary implementation and effectiveness outcomes based on cross sectional coach (