AUTHOR=Benjamin E. M. , Peterson A. , Schweitzer L. , Calcasola S. , Korn F. , Lodato P. , Bradley J. , Hemmelgarn C. TITLE=The power and pain of words: how language matters in responding to patients after harm JOURNAL=Frontiers in Health Services VOLUME=5 YEAR=2025 URL=https://www.frontiersin.org/journals/health-services/articles/10.3389/frhs.2025.1513670 DOI=10.3389/frhs.2025.1513670 ISSN=2813-0146