AUTHOR=Sokol-Hessner Lauge , Adams John , Hemmelgarn Carole , Miller Beth , O'Connor Diane , Parkerton Melissa , Schweitzer Leilani , Austin J. Matthew TITLE=Measuring how healthcare organizations respond after patients experience harm: perspectives and next steps JOURNAL=Frontiers in Health Services VOLUME=4 YEAR=2025 URL=https://www.frontiersin.org/journals/health-services/articles/10.3389/frhs.2024.1488944 DOI=10.3389/frhs.2024.1488944 ISSN=2813-0146