Modern Code Review (MCR) is a multistage process where developers evaluate source code written by others to enhance the software quality. Despite the numerous studies conducted on the effects of MCR on software quality, the non-technical issues in the MCR process have not been extensively studied. This study aims to investigate the social problems in the MCR process and to find possible ways to prevent them and improve the overall quality of the MCR process.
To achieve the research objectives, we applied the grounded theory research shaped by GQM approach to collect data on the attitudes of developers from different teams toward MCR. We conducted interviews with 25 software developers from 13 companies to obtain the information necessary to investigate how social interactions affect the code reviewing process.
Our findings show that interpersonal relationships within the team can have significant consequences on the MCR process. We also received a list of possible strategies to overcome these problems.
Our study provides a new perspective on the non-technical issues in the MCR process, which has not been extensively studied before. The findings of this study can help software development teams to address the social problems in the MCR process and improve the overall quality of their software products.
This study provides valuable insights into the non-technical issues in the MCR process and the possible ways to prevent them. The findings of this study can help software development teams to improve the MCR process and the quality of their software products. Future research could explore the effectiveness of the identified strategies in addressing the social problems in the MCR process.