AUTHOR=Furman Katherine TITLE=On Trusting Neighbors More Than Experts: An Ebola Case Study JOURNAL=Frontiers in Communication VOLUME=5 YEAR=2020 URL=https://www.frontiersin.org/journals/communication/articles/10.3389/fcomm.2020.00023 DOI=10.3389/fcomm.2020.00023 ISSN=2297-900X ABSTRACT=

In this paper I argue that rumors pose a challenge to effective science communication. I also argue that it is sometimes reasonable for ordinary laypeople to trust rumors over the experts. The argument goes like this. There are strong fact-value entanglements in the sciences. Further, my friends and neighbors may be more likely than the experts to make value judgments that line up with my own. As such, it can make sense for me to pay close attention to their testimony. It may even make sense for me to trust testimony within my peer network—or “rumors”—more than the experts, especially if the experts' values are especially opaque or suspicious to me. I ground this discussion in the recent West Africa Ebola outbreak, where rumors posed a substantial challenge to containing the epidemic.