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REVIEW article

Front. Artif. Intell.
Sec. AI in Business
Volume 7 - 2024 | doi: 10.3389/frai.2024.1477044
This article is part of the Research Topic Business Transformation through AI-enabled Technologies View all 4 articles

Examining the Integration of Artificial Intelligence in Supply Chain Management from Industry 4.0 to 6.0: A Systematic Literature Review

Provisionally accepted
  • North West University, South Africa, North West, South Africa

The final, formatted version of the article will be published soon.

    Background: This study examines the integration of Artificial Intelligence (AI) in supply chain management (SCM) during the transition from Industry 4.0 to Industry 6.0. The focus is on improving operational efficiency, promoting human-centric collaboration, and advancing sustainability within supply chains. As industries progress, the need to incorporate AI technologies that improve decision-making and operational resilience while ensuring sustainable practices becomes increasingly critical. This systematic review aims to explore how AI is transforming SCM through these industrial transitions.Methods: Utilising the PRISMA framework, a systematic review was conducted to gather and analyse relevant literature published between 2010 and 2023. A comprehensive search of databases including Web of Science, Scopus, IEEE Xplore, Google Scholar, and ScienceDirect was performed. The review involved rigorous screening for eligibility and thematic analysis using Atlas-ti software to identify key themes and patterns related to AI integration in SCM.The findings indicate that AI integration significantly improves SCM by improving demand forecasting, inventory management, and overall decision-making capabilities. Industry 5.0 focuses on human-AI collaboration, improving customisation and problem-solving. AI technologies also contribute to sustainability by optimising resource utilisation and reducing environmental impacts. However, challenges such as cybersecurity risks and workforce skill gaps need to be addressed to fully leverage AI's potential.Integrating AI in SCM not only improves operational efficiency and sustainability but also promotes resilience against disruptions. The insights from this review offer valuable guidance for both academics and practitioners aiming to optimise supply chain operations through AI technologies from Industry 4.0 to Industry 6.0. The study underlines the importance of a balanced approach that integrates technological developments with humancentric and sustainable practices.

    Keywords: artificial intelligence, Human-Centric Integration, Industry 4.0, Industry 5.0, Industry 6.0, supply chain management, Sustainability JEL Classification: L60, M11

    Received: 06 Aug 2024; Accepted: 27 Dec 2024.

    Copyright: © 2024 Samuels. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Alexander Samuels, North West University, South Africa, North West, South Africa

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.