Skip to main content

ORIGINAL RESEARCH article

Front. Artif. Intell.
Sec. AI for Human Learning and Behavior Change
Volume 7 - 2024 | doi: 10.3389/frai.2024.1404647
This article is part of the Research Topic Human-Centered Artificial Intelligence in Interaction Processes View all 3 articles

AI Assistance in Enterprise UX Design Workflows: Enhancing Design Brief Creation for Designers

Provisionally accepted
Zijian Zhu Zijian Zhu Hyemin Lee Hyemin Lee Younghwan Pan Younghwan Pan *Pengyu Cai Pengyu Cai
  • Kookmin University, Seoul, Republic of Korea

The final, formatted version of the article will be published soon.

    The study explores the impact of AI tools on the daily tasks of designers in corporate environments, with a focus on the creation and evaluation processes of design briefs. Given ChatGPT's advanced natural language processing capabilities and its potential to meet the complex communication and analysis needs of design work, this tool was selected to investigate its application in designers' workflows. Through expert interviews, experimental testing, and third-party expert evaluations, we collected and analyzed data to understand the impact of AI on work processes. The findings indicate that AI tools significantly enhance both operational experience and subjective perceptions across most tasks. Additionally, the study provides a visual comparison of the testing process through a user experience map, highlighting AI's positive influence on work efficiency, information retrieval, verification, analysis, communication, and decision-making. However, challenges remain in ensuring information authenticity, protecting content copyright, and maintaining professional identity. The primary objective is to gain a comprehensive understanding of the current state of AI application in business contexts and its impact on designers' roles. By analyzing real-world feedback, the research aims to identify the strengths and weaknesses of AI solutions in enterprises and offer practical recommendations. The study underscores the importance of integrating AI thinking into workflows and adopting a human-centric approach for the future development of corporate work environments.

    Keywords: design brief, AI Thinking, Generative AI, Design management, User Experience

    Received: 21 Mar 2024; Accepted: 25 Oct 2024.

    Copyright: © 2024 Zhu, Lee, Pan and Cai. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

    * Correspondence: Younghwan Pan, Kookmin University, Seoul, Republic of Korea

    Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.