AUTHOR=Span Marijke , Smits Carolien , Jukema Jan , Groen-van de Ven Leontine , Janssen Ruud , Vernooij-Dassen Myrra , Eefsting Jan , Hettinga Marike 

TITLE=An Interactive Web Tool for Facilitating Shared Decision-Making in Dementia-Care Networks: A Field Study

JOURNAL=Frontiers in Aging Neuroscience

VOLUME=7

YEAR=2015

URL=https://www.frontiersin.org/journals/aging-neuroscience/articles/10.3389/fnagi.2015.00128

DOI=10.3389/fnagi.2015.00128

ISSN=1663-4365

ABSTRACT=<sec id="ST1"><title>Background</title><p>An interactive web tool has been developed for facilitating shared decision-making in dementia-care networks. The <italic>DecideGuide</italic> provides a <italic>chat</italic> function for easier communication between network members, a <italic>deciding together</italic> function for step-by-step decision-making, and an <italic>individual opinion</italic> function for eight dementia-related life domains. The aim of this study was to gain insight in the user friendliness of the <italic>DecideGuide</italic>, user acceptance and satisfaction, and participants’ opinion of the <italic>DecideGuide</italic> for making decisions.</p></sec><sec id="ST2"><title>Materials and methods</title><p>A 5-month field study included four dementia-care networks (19 participants in total). The data derived from structured interviews, observations, and information that participants logged in the <italic>DecideGuide</italic>. Structured interviews took place at the start, middle, and end of the field study with people with dementia, informal caregivers, and case managers. Four observations of case managers’ home visits focused on members’ responses and use of the tool.</p></sec><sec id="ST3"><title>Results</title><p>(1) The user friendliness of the <italic>chat</italic> and <italic>individual opinion</italic> functions was adequate for case managers and most informal caregivers. Older participants, with or without dementia, had some difficulties using a tablet and the <italic>DecideGuide</italic>. The <italic>deciding together</italic> function does not yet provide adequate instructions for all. The user interface needs simplification. (2) User acceptance and satisfaction: everybody liked the <italic>chat</italic>’s easy communication, handling difficult issues for discussion, and the option of individual opinions. (3) The <italic>DecideGuide</italic> helped participants structure their thoughts. They felt more involved and shared more information about daily issues than they had done previously.</p></sec><sec id="ST4"><title>Conclusion</title><p>Participants found the <italic>DecideGuide</italic> valuable in decision-making. The <italic>chat</italic> function seems powerful in helping members engage with one another constructively. Such engagement is a prerequisite for making shared decisions. Regardless of participants’ use of the tool, they saw the <italic>DecideGuide’s</italic> added value.</p></sec>