- 1Rudd Center for Food Policy and Health, University of Connecticut, Hartford, CT, United States
- 2Department of Human Development and Family Sciences, University of Connecticut, Storrs, CT, United States
- 3Department of Allied Health Sciences, University of Connecticut, Storrs, CT, United States
1. Introduction
In 2021, 10.2% of United States (U.S.) households reported food insecurity as measured by the United States Department of Agriculture (USDA) annual survey (1). The US government spent $182.5 billion in fiscal year 2021 on federal food programs, a significant increase from the previous year (1). Despite this investment, there are individuals who do not qualify for federal assistance or need additional help. In 2021 an estimated 53 million people turned to a network of food banks and food pantries known as the “charitable food system” to obtain food at no cost (2).
The U.S. charitable food system has the potential to meaningfully address social determinants of health. First, this network has an expansive reach. In the U.S., many charitable food agencies are under the umbrella of Feeding America, a national network of ~200 food banks and 45,000 food pantries that reach communities throughout the country (3). By way of comparison, there are ~27,000 high schools in the U.S. (4). Second, the sites where food is distributed are deeply connected to specific communities. Food pantries are typically located in faith-based or community organizations and serve defined geographic areas. Because they are hyperlocal, pantries can provide customized and culturally tailored services to meet the needs of nearby residents.
Some experts criticize charitable food by calling it a short-term solution that does not help change the systems that led to the problem of food insecurity, and worse, allows the government to shirk its responsibility to ensure that people are fed (5). While we do not suggest that the charitable food system can “go it alone” in addressing food insecurity, in this paper, we do suggest ways that the public health community can tap the system's potential to strengthen community health and voices. We highlight (a) strategies to prioritize access to nutritious food and provide a dignified experience; (b) examples of how food pantries can be a portal to federal benefits, health care, and other resources; and (c) ideas on how these non-profit agencies can increase civic engagement and raise community voices.
2. Maximizing nutrition in food banks
Historically, food banks and pantries measured success by the pounds of food they distributed. As a result, the quantity of food was prioritized over quality, and the nutritional value of the foods available was limited (6–8). About a decade ago, a national study found that people who use the charitable food system are at greater risk of diet-related chronic diseases than other populations (3). Specifically, 33.2% reported that they had someone in the household with diabetes, and 57.8% reported a household member with high blood pressure (3). At that time, some food bankers had implemented policies and practices to improve nutrition, but others were concerned that a focus on nutrition would harm donor relationships (9).
Support for nutrition policies grew as research documented that clients clearly expressed that they want healthy options when they visit food pantries. For example, a statewide survey of Minnesota food pantry clients found that the most requested items were fresh fruits and vegetables, dairy, and other staples such as meat, eggs, and cooking items (10). Clients also clearly expressed that they preferred these items over common and ubiquitous offerings, such as non-perishable canned soups and boxed meals (10). Additional studies measuring client demand across the U.S. show remarkable consistency in these preferences, particularly in the demand for fresh fruits and vegetables and dairy (11–15). These data challenged long-held notions that clients don't want healthy food or don't know how to prepare healthy food (16–19).
Although identifying nutritious foods might seem like a straightforward task, the nuances and complexity of nutrition were exhibited in the range of ranking and scoring systems developed across segments of the charitable food system (20–25). The risks of having multiple systems in place are inconsistent nutrition messaging, and difficulty tracking national progress on improving the nutritional quality of food bank inventory. To address this, a panel of researchers and charitable food agency leaders was convened in 2019 for a year-long project to develop the Healthy Eating Research (HER) Nutrition Guidelines for the Charitable Food System (26). These guidelines, released in 2020, offer a process for ranking most food items into three categories: green=choose often, yellow=choose sometimes, or red=choose rarely based on levels of saturated fat, sodium, and added sugar (26). Feeding America has adopted and promoted these guidelines in its food bank network (27). The guidelines have also been adapted to create messages for retailers and distributors to improve the nutritional quality of corporate donations (28). These recent developments represent the first time that the U.S. has had a nationally accepted set of nutrition standards and an implementation process to guide the charitable food system in improving its food supply.
3. Improving the food pantry experience
Just as food banks were assessed by pounds distributed, food pantry success was further measured by the number of people equitably served in a specific window of time. As a result, efficiency and fairness were prioritized and a common strategy was to compile the same assortment of foods in pre-packed bags (sometimes adjusted by family size) and hand them out to clients who stood in line. Although this guarantees equal treatment, this strategy denies clients the opportunity to choose their preferred foods or refuse foods they do not want or can't eat. Further, it reinforces that this is a “hand-out.” Because of these concerns, the network has shifted significantly to “client choice” pantries where people can choose their own foods. Although there are still often limits to the number of specific foods that can be taken, the experience more closely resembles shopping in a small store.
The combined shifts toward client choice and healthier foods have inspired efforts nationally to redesign pantries to create a more dignified and less stigmatizing experience for clients (29). Recent interventions to the food pantry environment have included technical assistance to food pantry staff and volunteers to provide healthier food (30–32) and environmental “nudges” to promote behavior change among clients (33). The latter includes behavioral economics strategies, which aim to change behavior through careful choice architecture. In the food pantry, this might include changing defaults (e.g., removing boxed meals as a default selection); changing the order in which people encounter food (e.g., offering the healthiest food first); and offering other cues for the selection of healthy food (e.g., signage, bundling, and recipes) (34–36).
A growing number of studies show that nudges are effective at promoting healthier choices in the charitable food system (37–41). The Supporting Wellness at Pantries (SWAP) toolkit (42) shows how to incorporate awareness of the HER nutrition standards as foods travel from the donor to the client. When this is done, there is evidence that staff, volunteers, and clients shift their behavior and choose healthier foods (30, 41, 43). The pantry setting also provides a unique opportunity to encourage clients to try new, healthier products. Research suggests that shoppers who are low-income may be reluctant to risk buying an unfamiliar product that their family may not like or eat (44). Food pantries allow people to take home unfamiliar foods without the same level of financial risk.
Another community-led intervention undergoing rigorous evaluation, SuperShelf, offered technical assistance to food pantries to transform their physical space and maximize choices for clients (45). The physical transformations included colorful paint, new produce displays, and reorganization into food groups. Healthy food was arranged so that it looked abundant and appetizing, as it does when shopping in a grocery store (46). Shopping lists were redesigned to offer both more flexibility and more healthy choices to clients. Staff and volunteers noted that the physical transformation was a conduit to other changes, such as improved interpersonal interactions between clients and staff, and a less stigmatizing experience for clients. Because of this, the transformation process has held much appeal for charitable food agencies. To date, over 40 Minnesota food pantries have transformed, with more than 20 additional transformation requests in progress (47). Models like SuperShelf, which motivate agencies to make organizational changes, can potentially bolster the sustainability of nutrition interventions.
4. Food pantries as community hubs
In addition to destigmatizing the experience of going to a food pantry and designing the environment to maximize nutritious choices, food pantries present an opportunity to connect a vulnerable population with federal and local resources. For additional food, the U.S. federal government has 15 different food assistance programs, including the Supplemental Nutrition Assistance Program (SNAP), the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), and the National School Breakfast and Lunch Programs (SBP and NSLP) (48). Although there are people who go to food pantries in part because they don't qualify for federal assistance, there are also food pantry clients who may not have the knowledge or capacity to apply for these federal programs on their own and can be assisted in the food pantry setting. Food pantries could also connect clients with financial services, such as the Internal Revenue Service's Volunteer Income Tax Assistance program (49).
Partnerships between food pantries and the healthcare sector have also emerged around the country (50). Connections between these two systems allow communities to meet people where they are. In one direction, food pantries can serve as gateways into the healthcare system for the prevention and management of chronic diseases through screening, education, tailored meals, and clinical referrals (51, 52). Alternatively, clinicians in medical settings can screen patients for food insecurity and refer them to local food pantries (53). In clinics that serve high-risk populations, such as Federally Qualified Health Centers, food pantries may even be placed inside the clinic to maximize ease and access (54).
Meeting each individual's needs is key. Martin has developed an especially comprehensive and personalized framework called More Than Food (29), which was originally developed and tested in Hartford, CT (55). In these pantries, members are given access to a Coach for 9 months who uses motivational interviewing to help them identify specific goals and actions to take to reach those goals. Another example of a comprehensive approach is Community Food Centers Canada; this group describes itself as “an organization with the mission to build health, belonging and social justice in low-income communities across Canada through the power of food” (56).
5. Food pantries and civic engagement
The expanded vision for the charitable food system described thus far remains focused on the individual clients and their families and connecting them with the nutritious food and other resources they need to thrive. However, none of these programs or strategies will change the structure of our food system or the underlying societal issues that contribute to food insecurity. Those changes can only occur through policymaking and government regulation. The challenge is that many clients who use food pantries are focused on meeting their day-to-day needs and may not feel empowered to become civically engaged and try to change policies.
For most citizens, the most accessible avenue to exert influence is to vote. However, data on voting patterns suggests that low-income Americans are significantly less likely to vote than those with higher incomes and this has a significant impact on election outcomes (57). For this reason, there has been an increase in efforts for non-profits, including food banks and food pantries, to focus on voter engagement. In 2020, Feeding America collaborated with non-profit VOTE to use both digital and on-the-ground efforts to encourage clients to register to vote (58). Feeding America also provided grants to individual food banks, such as Philabundance, to work with their partner pantries in 2021 to provide information about the election and conduct voter registrations on-site (59). A 2022 report found that 37% of the food and nutrition non-profits surveyed reported conducting voter engagement at least occasionally (60). Future research is needed to identify how to build upon these efforts and provide non-partisan opportunities to educate clients about candidates and their positions.
6. Conclusion
The charitable food system has evolved significantly in the past decade. What began as a system of feeding low-income people food that would otherwise be wasted has evolved into a network that provides communities with resources to provide nutritious foods and access to additional resources. Moving beyond assisting individual families, the future power of food banking may be its access to people who are not yet civically engaged and empowering them to vote and get involved in shaping policies that will reduce the problem of food security for all.
Author contributions
All authors listed have made a substantial, direct, and intellectual contribution to the work and approved it for publication.
Conflict of interest
MS is supported by research funding from Feeding America and CC is supported by research funding from the National Institute of Heart, Lung, and Blood Institute of the National Institutes of Health (1R01HL136640).
Publisher's note
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.
References
1. Coleman-Jensen A, Rabbitt MP, Gregory CA, Singh A. Household Food Security in the United States in 2021. (2022). Available online at: http://www.ers.usda.gov/publications/pub-details/?pubid=104655 (accessed September 8, 2022).
2. Feeding America. Charitable Food Assistance Participation in 2021. (2022). Available online at: https://www.feedingamerica.org/sites/default/files/2022-06/Charitable%20Food%20Assistance%20Participation%20in%202021.pdf (accessed January 31, 2023).
3. Weinfeld N, Mills G, Borger C, Gearing M, Macaluso T, Montaquila J, et al. Hunger in America 2014. Chicago, IL: Feeding America (2014).
4. National Center for Education Statistics. Digest of Education Statistics. National Center for Education Statistics (2021). Available online at: https://nces.ed.gov/programs/digest/d21/tables/dt21_105.50.asp (accessed January 31, 2023).
5. Poppendiek J. Sweet Charity? Emergency Food and the End of Entitlement. New York, NY: Viking Press (1998).
6. Nanney MS, Grannon KY, Cureton C, Hoolihan C, Janowiec M, Wang Q, et al. Application of the Healthy Eating Index-2010 to the hunger relief system. Public Health Nutr. (2016) 19:2906–14. doi: 10.1017/S136898001600118X
7. Simmet A, Depa J, Tinnemann P, Stroebele-Benschop N. The nutritional quality of food provided from food pantries: a systematic review of existing literature. J Acad Nutr Diet. (2017) 117:577–88. doi: 10.1016/j.jand.2016.08.015
8. Bryan AD, Ginsburg ZA, Rubinstein EB, Frankel HJ, Maroko AR, Schechter CB, et al. Foods and drinks available from urban food pantries: nutritional quality by item type, sourcing, and distribution method. J Community Health. (2019) 44:339–64. doi: 10.1007/s10900-018-0592-z
9. Handforth B, Hennink M, Schwartz MB. A qualitative study of nutrition-based initiatives at selected food banks in the feeding America network. J Acad Nutr Diet. (2013) 113:411–5. doi: 10.1016/j.jand.2012.11.001
10. Caspi CE. Needs and preferences among food pantry clients. Prev Chronic Dis. (2021) 18:E29. doi: 10.5888/pcd18.200531
11. Campbell E, Hudson H, Webb K, Crawford PB. Food preferences of users of the emergency food system. J Hunger Environ Nutr. (2011) 6:179–87. doi: 10.1080/19320248.2011.576589
12. Cooksey-Stowers K, Martin KS, Schwartz M. Client preferences for nutrition interventions in food pantries. J Hunger Environ Nutr. (2019) 14:18–34. doi: 10.1080/19320248.2018.1512929
13. Remley D, Franzen-Castle L, McCormack L, Eicher-Miller HA. Chronic health condition influences on client perceptions of limited or non-choice food pantries in low-income, rural communities. Am J Health Behav. (2019) 43:105–18. doi: 10.5993/AJHB.43.1.9
14. Long CR, Bailey MM, Cascante DC, Purvis RS, Rowland B, Faitak BMS, et al. Food pantry clients' needs, preferences, and recommendations for food pantries: a qualitative study. J Hunger Environ Nutr. (2022) 18:245–60. doi: 10.1080/19320248.2022.2058334
15. Bomberg EM, Neuhaus J, Hake MM, Engelhard EM, Seligman HK. Food preferences and coping strategies among diabetic and nondiabetic households served by US Food Pantries. J Hunger Environ Nutr. (2019) 14:4–17. doi: 10.1080/19320248.2018.1512926
16. Verpy H, Smith C, Reicks M. Attitudes and behaviors of food donors and perceived needs and wants of food shelf clients. J Nutr Educ Behav. (2003) 35:6–15. doi: 10.1016/S1499-4046(06)60321-7
17. Yan S, Caspi C, Trude ACB, Gunen B, Gittelsohn J. How urban food pantries are stocked and food is distributed: food pantry manager perspectives from Baltimore. J Hunger Environ Nutr. (2020) 15:540–52. doi: 10.1080/19320248.2020.1729285
18. Cahill CR, Girard AW, Giddens J. Attitudes and behaviors of food pantry directors and perceived needs and wants of food pantry clients. J Hunger Environ Nutr. (2019) 14:183–203. doi: 10.1080/19320248.2017.1315327
19. Cooksey-Stowers K, Read M, Wolff M, Martin KS, McCabe M, Schwartz M. Food pantry staff attitudes about using a nutrition rating system to guide client choice. J Hunger Environ Nutr. (2019) 14:35–49. doi: 10.1080/19320248.2018.1512930
20. Feeding America,. Foods to Encourage Background. Hunger Health. (2015). Available online at: https://hungerandhealth.feedingamerica.org/resource/foods-to-encourage-background/ (accessed January 31, 2023).
21. Seidel M, Laquatra I, Woods M, Sharrard J. Applying a nutrient-rich foods index algorithm to address nutrient content of food bank food. J Acad Nutr Diet. (2015) 115:695–700. doi: 10.1016/j.jand.2014.11.009
22. Caspi CE, Grannon KY, Wang Q, Nanney MS, King RP. Refining and implementing the Food Assortment Scoring Tool (FAST) in food pantries. Public Health Nutr. (2018) 21:2548–57. doi: 10.1017/S1368980018001362
23. Foodlink. Community Health Commitment. (2022). Available online at: https://foodlinkny.org/fight_hunger/community-health-commitment/#102 (accessed January 31, 2023).
24. Capital, Area Food Bank. Nutritional Education & Wellness. Available online at: https://www.capitalareafoodbank.org/what-we-do/nutrition-and-wellness/ (accessed January 31, 2023).
25. Healthy, Options Healthy Meals. Choose Healthy Options Program (CHOP) Implementation Guide. MAZON: A Jewish Response to Hunger and Greater Pittsbergh Community Food Bank. Available online at: http://mazon.org/our-response/our-initiatives/healthy-options-healthy-meals/ (accessed November 8, 2015).
26. Schwartz MB, Levi R, Lott M, Arm K, Seligman H. Healthy Eating Research Nutrition Guidelines for the Charitable Food System. Durham, NC: Healthy Eating Research (2020).
27. Feeding America,. Nutrition in Food Banking Toolkit. Hunger Health. (2021). Available online at: https://hungerandhealth.feedingamerica.org/resource/nutrition-in-food-banking-toolkit/ (accessed June 29, 2022).
28. Friedman E, Johnson, J,. Healthier Food Donation Guidelines for Retailers Distributors. Center for Science in the Public Interest (2021). Available online at: https://cspinet.org/resource/healthier-food-donation-guidelines (accessed March 23, 2023).
29. Martin KS. Reinventing Food Banks and Pantries: New Tools to End Hunger. Washington, DC: Island Press (2021).
30. Martin K, Xu R, Schwartz MB. Food pantries select healthier foods after nutrition information is available on their food bank's ordering platform. Public Health Nutr. (2021) 24:5066–73. doi: 10.1017/S1368980020004814
31. Nikolaus CJ, Kownacki C, Darvesh Z, McCaffrey J. Technical assistance is related to improvements in the food pantry consumer nutrition environment. J Nutr Educ Behav. (2021) 53:742–50. doi: 10.1016/j.jneb.2021.05.005
32. Eicher-Miller HA, Wright BN, Tooze JA, Craig BA, Liu Y, Bailey RL, et al. Evaluating a food pantry–based intervention to improve food security, dietary intake, and quality in midwestern food pantries. J Acad Nutr Diet. (2022) 122:2060–71. doi: 10.1016/j.jand.2022.02.016
33. Choice Pantry Nudge Toolkit. Hunger and Health. Available online at: https://hungerandhealth.feedingamerica.org/resource/choice-pantry-nudge-toolkit/ (accessed February 3, 2022).
34. Roberto C, Kawachi I. Behavioral Economics and Public Health. New York, NY: Oxford University Press (2016).
35. Ammerman AS, Hartman T, DeMarco MM. Behavioral economics and the supplemental nutrition assistance program: making the healthy choice the easy choice. Am J Prev Med. (2017) 52:S145–50. doi: 10.1016/j.amepre.2016.08.017
36. Richards MR, Sindelar JL. Rewarding healthy food choices in SNAP: behavioral economic applications. Milbank Q. (2013) 91:395–412. doi: 10.1111/milq.12017
37. Caspi CE, Canterbury M, Carlson S, Bain J, Bohen L, Grannon K, et al. A behavioural economics approach to improving healthy food selection among food pantry clients. Public Health Nutr. (2019) 22:2303–13. doi: 10.1017/S1368980019000405
38. Anderson E, Wei R, Liu B, Plummer R, Kelahan H, Tamez M, et al. Improving healthy food choices in low-income settings in the united states using behavioral economic-based adaptations to choice architecture. Front Nutr. (2021) 8:734991. doi: 10.3389/fnut.2021.734991
39. Quinn EL, Ortiz K, Titzer L, Houston-Shimizu B, Jones-Smith J. Healthy food environments in food pantries: lessons learned from a sodium reduction intervention. Int J Environ Res Public Health. (2021) 18:13206. doi: 10.3390/ijerph182413206
40. Wilson NLW, Just DR, Swigert J, Wansink B. Food pantry selection solutions: a randomized controlled trial in client-choice food pantries to nudge clients to targeted foods. J Public Health. (2017) 39:366–72. doi: 10.1093/pubmed/fdw043
41. McKee SL, Gurganus EA, Atoloye AT, Xu R, Martin K, Schwartz MB. Pilot testing an intervention to educate and promote nutritious choices at food pantries. J Public Health. 31:521–8. (2021). doi: 10.1007/s10389-021-01570-6
42. Supporting, Wellness at Pantries (SWAP) Toolkit 2021. Healthy Eating Research. Available online at: https://healthyeatingresearch.org/research/supporting-wellness-at-pantries-swap-toolkit-2021/ (accessed June 29, 2022).
43. Stowers KC, Martin KS, Read M, McCabe M, Cornelius T, Wolff M, et al. Supporting wellness at pantries (SWAP): changes to inventory in six food pantries over one year. J Public Health. (2022) 30:1001–9. doi: 10.1007/s10389-020-01350-8
44. Daniel C. Economic constraints on taste formation and the true cost of healthy eating. Soc Sci Med. (2016) 148:34–41. doi: 10.1016/j.socscimed.2015.11.025
45. Caspi C, Gordon N, Bliss Barsness C, Bohen L, Canterbury M, Peterson H, et al. A randomized study of food pantry environment-level change following the SuperShelf intervention. Transl Behav Med. (2022) 12:764–774. doi: 10.1093/tbm/ibac003
46. SuperShelf: Transforming Food Shelves to Bring Good Food to All. SuperShelf. Available online at: https://www.supershelfmn.org (accessed May 8, 2018).
47. SuperShelf Sites. SuperShelf. Available online at: https://www.supershelfmn.org/supershelf-sites (accessed August 26, 2021).
48. US Department of Agriculture F NS. Food and Nutrition Programs. Available online at: https://www.fns.usda.gov/programs (accessed January 31, 2023).
49. Internal Revenue Service,. Free Tax Return Preparation for Qualifying Taxpayers. (2023). Available online at: https://www.irs.gov/individuals/free-tax-return-preparation-for-qualifying-taxpayers (accessed January 31, 2023).
50. Broussard K. New Landscape for Health Care and Food Bank Partnerships. Chicago, IL: Feeding America Hunger and Health (2017).
51. Long CR, Rowland B, Steelman SC, McElfish PA. Outcomes of disease prevention and management interventions in food pantries and food banks: protocol for a scoping review. BMJ Open. (2017) 7:e018022. doi: 10.1136/bmjopen-2017-018022
52. Cheyne K. Food bank–based diabetes prevention intervention to address food security, dietary intake, and physical activity in a food-insecure cohort at high risk for diabetes. Prev Chronic Dis. (2020) 17:E04. doi: 10.5888/pcd17.190210
53. National Quality Forum & Humana. Food Insecurity and Health: Overcoming Food Insecurity through Healthcare-Based Interventions. Children's Health Watch. (2020). Available online at: https://childrenshealthwatch.org/wp-content/uploads/Food_Insecurity_Final_022620-NQF.pdf (accessed March 14, 2023).
54. Reinoso D, Haut D, Claffey S, Hahn Keiner K, Chavez A, Nace N, et al. Addressing food insecurity: lessons learned from co-locating a food pantry with a federally qualified health center. Int J Integr Care. (2022) 22:24. doi: 10.5334/ijic.6430
55. Martin KS, Wu R, Wolff M, Colantonio AG, Grady J. A novel food pantry program: food security, self-sufficiency, and diet-quality outcomes. Am J Prev Med. (2013) 45:569–75. doi: 10.1016/j.amepre.2013.06.012
56. Community Food Centres Canada (2023). Available online at: https://cfccanada.ca/en/Home (accessed January 31, 2023).
57. Hartley RP,. Unleashing the Power of Poor Low-Income Americans. (2020). Available online at: https://www.poorpeoplescampaign.org/resource/power-of-poor-voters/ (accessed January 31, 2023).
58. NonprofitVOTE. Feeding America Looking to Make Hunger a Voting Issue in 2020. Nonprofit Vote. (2020). Available online at: https://www.nonprofitvote.org/feeding-america-looking-to-make-hunger-a-voting-issue-in-2020/ (accessed January 31, 2023).
60. Miller B,. America's Nonprofits: Get Out the Vote. (2022). Available online at: https://www.nonprofitvote.org/wp-content/uploads/2022/03/Americas-Nonprofits-Get-Out-The-Vote_pdf (accessed January 31, 2023).
Keywords: food insecurity, charitable food, nutrition, food bank, food pantry
Citation: Schwartz MB and Caspi CE (2023) The charitable food system as a change agent. Front. Public Health 11:1156501. doi: 10.3389/fpubh.2023.1156501
Received: 01 February 2023; Accepted: 16 March 2023;
Published: 31 March 2023.
Edited by:
Terry Huang, City University of New York, United StatesReviewed by:
Shweta Pathak, University of North Carolina at Chapel Hill, United StatesCopyright © 2023 Schwartz and Caspi. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
*Correspondence: Marlene B. Schwartz, bWFybGVuZS5zY2h3YXJ0eiYjeDAwMDQwO3Vjb25uLmVkdQ==